Staff Software Engineer — AI-Driven Compute Scheduler

ServiceNow; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

ServiceNow is seeking an experienced systems engineer to design and evolve compute scheduler and resource-management systems, focusing on placement, prioritization, preemption, and fairness across workloads.

You will build capacity models and forecasts for private and public cloud, applying AI/ML to forecasting, anomaly detection, and placement optimization, while owning production reliability and incident response. You will mentor senior engineers and help guide complex technical decisions.

Responsibilities

• Design and evolve compute scheduler and resource-management systems, including placement, prioritization, preemption, and fairness across workloads.
• Build capacity models and forecasts across private and public cloud, and apply AI/ML to forecasting, anomaly detection, and placement optimization.
• Own production reliability, lead incident response, mentor senior engineers, and guide complex technical decisions.

Job description

ServiceNow is seeking an experienced systems engineer to design and evolve compute scheduler and resource-management systems, focusing on placement, prioritization, preemption, and fairness across workloads.

You will build capacity models and forecasts for private and public cloud, applying AI/ML to forecasting, anomaly detection, and placement optimization, while owning production reliability and incident response. You will mentor senior engineers and help guide complex technical decisions.