Staff Software Engineer

Servicenow; Santa Clara (CA); On-site; USD 167,000 - 291,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Flexible time away & family leave

Job summary

ServiceNow is seeking a software engineer to build high-quality, scalable code and collaborate with product teams to deliver features that empower users. The role emphasizes AI integration, robust Java development, and React-based UI work, with a focus on reusable components and clean architecture.

You will partner with developers and product owners from design to delivery, ensuring the product is simple to use and easy to extend for customer-specific needs.

Qualifications

• Experience applying AI to developer workflows.
• Experience with Java and web platform design.
• Knowledge of UI frameworks such as React.

Responsibilities

• Write high-quality, scalable code and perform code reviews and testing.
• Collaborate with developers and product owners from design to delivery.
• Design simple, usable software that customers can customize.
• Enhance existing product features and develop new ones.

Skills

Java

React

AI for devs

Data structures

Algorithms

OO design

Scalability

Tools

IDE

Debugger

Build tools

Source control

Unix tools

Job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

• Build high-quality, clean, scalable, and reusable code by enforcing bestpractices around softwareengineering architecture andprocesses (Code Reviews, Unittesting, etc.)
• Partner with developers and productowners to understand requirements and own your codefrom design, implementation, testautomation, and delivery of high-quality product to ourusers.
• Help design softwarethat is simple touse to allow customers toextend and customize thefunctionality to meet their specific needs.
• Help design and implement new products andfeatures while also enhancing theexisting productsuite.

To be successful in this role, you have:

• Passionfor learning and applying AI to solve developer needs.
• Passion for writing code in Java and leveraging the web as a platform, with a strong focus on reusability and componentization.
• Experience with data structures,algorithms, object-oriented design,design patterns, andperformance/scale considerations.
• Experience with any of the modern UIframeworks like React.
• Analytical and design skills.
• Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools).

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Experiencein using AI Productivity tools such as Windsurf, Cursor, etc is a plus or nice to have.

For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.