Sr Software Engineer

Servicenow; Santa Clara (CA); In loco; USD 143.000 - 193.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Descrizione del lavoro

ServiceNow is seeking engineers to design and develop scalable, AI-powered software components with performance and reliability at the core. You will collaborate with product managers to translate requirements into well-architected solutions and deliver features from design to delivery.

Join a team that values clean architecture and user-friendly experiences, contributing to new products and enhancing existing capabilities while integrating automated testing into CI/CD pipelines.

Competenze

• Bachelor's degree or higher in Computer Science, Computer Engineering, or related field.

Mansioni

• Design and develop scalable, maintainable software components with a focus on performance and reliability.

Conoscenze

AI/ML integration

Frontend frameworks

REST/API development

CI/CD pipelines

Testing frameworks

Debugging distributed systems

Unix-based systems

Git/version control

Formazione

Bachelor's degree in CS/related field

Strumenti

Angular

React

JUnit

Selenium

TestNG

CI/CD tooling

Unix

Git

Descrizione del lavoro

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

About the Team:

The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products.

What you get to do in this role:

• Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
• Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery.
• Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.
• Contribute to the design and implementation of new products and features while enhancing existing product capabilities.
• Integrate automated testing into development workflows to ensure consistent quality across releases.
• Participate in design and code reviews, ensuring best practices in performance, maintainability, and testability.
• Develop comprehensive test strategies covering functional, regression, integration, and performance aspects.
• Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality.
• Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.

Qualifications

To be successful in this role you have:

• Experience applying critical thinking to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Bachelor's degree or higher in Computer Science, Computer Engineering, or related field
• 5-8 years of experience in software engineering, with a track record of delivering high-quality products.
• 1+ year of practical experience with AI/ML-powered features, agentic systems, or LLM-based tooling
• Experience with modern front-end frameworks such as Angular and/or React.
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization.
• Experience with REST/API-driven development and integration patterns
• Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines.
• Strong debugging and problem-solving skills in complex, distributed systems
• Ability to troubleshoot complex systems and optimize performance across the stack.
• Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.
• Exposure to AI-native development tools (e.g., Claude Code, Cursor, Copilot)
• Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems.

For positions in this location, we offer a base pay of $143,200 - $193,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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