Staff Services Engineer

HellaGoodAudio; United States; Remote; USD 190,000 - 285,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid time off

Wellness program

Sony employee discounts

Job summary

Sony Interactive Entertainment (SIE) invites a Staff Services Engineer to join teamLFG to build scalable backend game services from prototype to production. You will collaborate across disciplines, own core services such as sessions, matchmaking, and player progression, and communicate complex topics clearly.

Remote-friendly role in the United States, with base pay and benefits including medical, dental, vision, 401(k) matching, PTO, wellness program, and Sony employee discounts.

Qualifications

• Production experience designing and building backend game services.
• Ability to communicate with customers of different technical backgrounds.
• Ability to diagnose complex system failures using logging and metrics.
• Ability to write, debug, and maintain code in Rust.
• Collaborate effectively within a cross-disciplinary team.

Responsibilities

• Build and maintain production-quality backend game services.
• Collaborate daily with a cross-disciplinary team to design core services (sessions, matchmaking, progression).
• Write clear, concise technical documentation and emails to align multiple teams.
• Handle production incidents and participate in on-call rotation after launch.

Skills

Backend game services

Customer communication

Diagnostics with logs

Rust programming

Team collaboration

Tools

Docker

Git

Linux

Shell scripting

C++

Rust

Job description

Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Do you enjoy the challenge of solving complex, non-deterministic problems with simple, pragmatic solutions?

As a Staff Services Engineer for teamLFG, you will design and build the core services that take our game from prototype to production, from gathering requirements to implementation and scaling. Most importantly, you will work with a fun, dedicated, and passionate cross-discipline team devoted to turning a creative dream into a new franchise at PlayStation.

We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.

RESPONSIBILITIES

• Build and maintain production-quality backend game services
• Collaborate daily with a cross-disciplinary team to design the core services for the game (including sessions, matchmaking, and player progression)
• Effectively write clear, concise, and accurate technical documentation and email communication, with the ability to summarize complex topics and achieve alignment across multiple teams
• Calmly deal with production incidents, participating in an on-call rotation after launch

REQUIRED SKILLS

• Production experience designing and building backend game services
• Ability to communicate with customers of different technical and non-technical backgrounds to help them navigate technology and achieve their goals
• Ability to diagnose complex system failures using logging and metrics
• Ability to write, debug, and maintain code in Rust
• Embrace a “we” culture in addition to being an outstanding collaborator and communicator

NICE-TO-HAVE SKILLS

• Experience with “games as a service” online game development
• Experience leading (direct management, mentoring, or guiding) engineers
• Ability to write, debug, and maintain code in C++
• Working knowledge of Docker, Git, and Linux (including shell scripting and system configuration)

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

• In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
• This role also may be eligible for a bonus package.

Click here to learn more.

This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.

$190,000 — $285,000 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.