Staff, SAP Quality Business Process Analyst (SAP QM)

Illumina; San Diego (CA); On-site; USD 115,000 - 174,000; Full time

Job summary

A leading company in genomic technology seeks a Staff, SAP Quality Business Process Analyst to enhance global quality processes. The role involves analyzing and optimizing business operations, leading improvement initiatives, and ensuring alignment across departments. Ideal candidates will have strong analytical skills, experience in supply chain management, and a Bachelor's degree in a related field. Join a mission-driven team dedicated to health equity and transformative discoveries.

Benefits

Health/Dental/Vision Benefits

Retirement Benefits

Paid Time Off

Access to Genomics Sequencing

Qualifications

• 8+ years of experience in supply chain management and process improvement.
• Certifications such as Six Sigma Black Belt or PMP are highly desirable.

Responsibilities

• Lead continuous improvement initiatives across the global quality organization.
• Analyze and optimize business processes to enhance efficiency and reduce costs.
• Act as a liaison between business and GIS for effective solutions.

Skills

Analytical Skills

Problem-Solving Skills

Communication

Interpersonal Skills

Collaboration

Education

Bachelor's degree in supply chain management

Industrial Engineering

Business Administration

Tools

Visio

Lucidchart

Job description

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

The Staff, SAP Quality Business Process Analyst, is responsible for leading and driving continuous improvement initiatives across the global quality organization. This role involves analyzing, designing, and optimizing business processes to enhance efficiency, reduce costs, and improve overall performance, focused on global quality for the NextGen ERP program. The ideal candidate will have strong analytical skills, a thorough grasp of process improvement methodologies in the Plan to Deliver space, and the capability to influence and drive change at all organizational levels. Additionally, this position requires a solid understanding of quality systems foundations and in-depth knowledge of ERP systems. Measures of success include achieving key program milestones, successful transition of Plan to Deliver business processes to SAP S4 including boundary systems, compliant reporting, achieving NextGen benefit case, and achieving operating metrics and baseline performance of Plan to Deliver process in the new system within 90 days of go live.

Tasks and Responsibilities:

• Quality technical Lead within the Global Business Process (GBP) workstream for Plan to Deliver for the NextGen ERP program. GBP includes all business processes associated with plan, schedule, quality, manufacturing, MES, distribution, and cost accounting and optimizing these process leveraging core S4 capability where possible and alignment with intersecting global business processes.

• Leverage SAP Quality Module experience to deliver best practice S4 architecture.

• Advanced understanding of quality tools, including SAP QM, with end-to-end process scope, including inspections (incoming, in process, completion), customer complaints, usage decisions, quality data management, quality transactional data, and quality processes, such as deviations, CAPA, SCARs.

• Identify areas for improvement within the supply chain processes, to enhance efficiency, reduce costs, and improve service levels.

• Act as a liaison between business and GIS, translating business needs into technical requirements and coordinating with GIS to implement effective solutions.

• Lead continuous improvement projects using methodologies such as Lean, Six Sigma, and other relevant tools.

• Develop and implement efficient processes to boost productivity and operational efficiency.

• Act as a change agent to foster a culture of continuous improvement.

• Communicate effectively with stakeholders at all levels to gain buy-in and support for process changes.

• Proficient in data analysis, able to interpret complex data sets, and make data-driven decisions.

• Strong problem-solving skills with a focus on continuous improvement and innovation.

• Analyze and refine requirements for delivering necessary technology services within the supply chain quality area.

• Provide first-line support and insights for the quality processes and systems and cross-functional departments on troubleshooting, methodologies, and data issues related to quality tools. Translate business requests into functional requirements and coordinate with GIS (Global Information Services).

• Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.

• Lead trainer for Train the trainer model for quality processes and tools globally.

• Prepare and present reports on process improvement activities, outcomes, and recommendations.

• Experience working cross-functionally with various organizations within Illumina, such as Supply Chain, Commercial Operations, Global Manufacturing, Quality, and Product Development, to ensure alignment and support for process improvement initiatives.

Education/Experience:

• Bachelor's degree in supply chain management, Industrial Engineering, Business Administration, or a related field.

• 8+ years of experience in supply chain management, process improvement, and project management.

• Certifications such as Six Sigma Black Belt, PMP, or APICS CPIM/CSCP are highly desirable.

Skills:

• Strong analytical and problem-solving skills

• Proficient in process mapping and modeling tools (e.g., Visio, Lucidchart).

• Excellent communication and interpersonal skills.

• Ability to work collaboratively with cross-functional teams.

• Familiarity with project management principles and practices.

• Proven track record of leading successful process improvement initiatives.

The estimated base salary range for the Staff, SAP Quality Business Process Analyst (SAP QM) role based in the United States of America is: $115,800 - $173,800. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. If you require accommodation to complete the application or interview process, please contact [e-mail]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.