Staff Reliability Engineer - Multi-Region & Observability

Metropolis Technologies; Seattle (WA); On-site; USD 204,000 - 249,000; Full time

Benefits offered by this job

Stock options

Bonus plans

Healthcare benefits

401(k) plan

Disability insurance

Life insurance

Job summary

Metropolis Technologies is seeking a Staff Software Engineer focused on Reliability to own reliability across the Metropolis platform and drive practices ensuring 99.9%+ uptime as we scale to new markets. You will join the Product Foundations team and build the foundational infrastructure powering mobility commerce.

You’ll design failover systems, implement chaos engineering, and enhance our observability foundation.

Qualifications

• 8+ years of engineering experience at scale.
• Expert-level reliability engineering with multi-region architectures and failover automation.
• Observability expertise with monitoring/alerting/tracing at scale (Datadog or similar).
• Systems thinking to design resilient distributed systems.
• Knowledge of replication, backup/restore, and NoSQL/SQL databases.
• Production AWS experience with multi-region deployments and DNS failover.
• Experience with AI-powered development tools and context engineering.
• Strong technical communication and cross-team influence.
• Proficiency in Java and/or Scala, JVM performance and concurrency.

Responsibilities

• Own the reliability posture and 99.9%+ uptime across services.
• Design automatic failover for external dependencies (Twilio, Stripe) with circuit breakers.
• Architect regional deployment strategies with DB replication and DNS-based traffic routing.
• Establish comprehensive monitoring with Datadog (APM, logs, metrics).
• Implement synthetic monitoring, SLO-based alerts, on-call rotation, and health dashboards.
• Own incident management: workflows, post-mortems, runbooks, MTTR reduction.
• Advance resilience patterns across services: health checks, graceful degradation, feature flags.
• Build and maintain local mirrors for dependencies, including caching and security scans.

Skills

Reliability engineering

Multi-region architectures

Circuit breakers

Chaos engineering

Datadog monitoring

Observability

Java/Scala

JVM performance

AWS cloud

DNS failover

Incident management

MTTR reduction

Product Foundations

AI tooling context engineering

Tools

Datadog

Chaos Monkey

Gremlin

GitHub Copilot

GitHub

Job description

Metropolis Technologies is seeking a Staff Software Engineer focused on Reliability to own reliability across the Metropolis platform and drive practices ensuring 99.9%+ uptime as we scale to new markets. You will join the Product Foundations team and build the foundational infrastructure powering mobility commerce.

You’ll design failover systems, implement chaos engineering, and enhance our observability foundation.