Staff Product Manager, Payments

Qualia; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Qualia, the leading real estate technology platform, seeks a Staff Product Manager for Payments to own the vision, roadmap, and execution of our payments product from the ground up. You will drive end-to-end payment flows, introduce new rails, and deliver a delightful experience for customers and end users.

If you have built payments products and want to define a new category, this is a rare opportunity to shape the future of real estate closings.

Qualifications

• 5+ years of experience as a Product Manager building software products.
• Experience building payments products spanning ACH, Wire, RTP, FedNow, and checks.
• Analytical and strategic with a track record of using data to validate assumptions.
• Excellent written and verbal communication with high-level decision-makers.

Responsibilities

• Own end-to-end payments product strategy, from vision to production.
• Partner with Design to craft best-in-class payments experience for real estate closings.
• Integrate with multiple payment rails to maximize speed and value for customers.
• Collaborate with Engineering and Design to ship milestones delivering value fast.
• Work with Strategy, Legal, Risk, Operations, Bank Partners, and Product Marketing.
• Maintain a prioritized roadmap balancing customer value and technical risk.
• Write clear product requirements documents with success criteria.
• Analyze adoption data to sharpen priorities and improve the product.

Skills

Payments product

Roadmapping

Data-driven

Agile

Cross-functional

Job description

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU'LL WORK ON

Every year, trillions of dollars move through real estate transactions, yet the industry still relies on outdated, fragmented payment systems that slow real estate closings and create risk. Qualia sits at the center of the real estate closing workflow, and now we're building payments infrastructure integrated directly into the Closings experience.

As Staff Product Manager for Payments, you will own the vision, roadmap, and execution of this product from the ground up. You will drive the development of end-to-end payment flows, introduce new payment rails, and deliver an experience that delights our customers and end users.

If you have built payments products and want a rare opportunity to define an entirely new category, then this could be the perfect opportunity.

RESPONSIBILITIES

• Own the end-to-end payments product strategy, right from assessing market opportunities and defining the vision to shipping and iterating in production
• Partner with Design to craft a best-in-class payments experience tailored to the unique demands of real estate closings
• Integrate with multiple payment rails to maximize speed, optionality, and value for customers
• Collaborate with Engineering and Design to break ambitious goals into shippable, iterable milestones that deliver value fast
• Work with cross-functional teams such as Strategy, Legal, Risk, Operations, Bank Partners, and Product Marketing to build high-impact features
• Maintain a prioritized roadmap that maximizes customer value while balancing technical complexity and risk
• Write crisp, compelling product requirements documents that clearly frame the problem, success criteria, and context
• Analyze adoption and engagement data rigorously, using what you learn to sharpen priorities and improve the product with every iteration

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• 5+ years of experience as a Product Manager building exceptional software products
• Proven experience building payments products spanning multiple payment methods: ACH, Wire, RTP, FedNow, and checks
• Knowledge of real estate, title, lending, or insurance industries is a plus
• Experience with Agile Product Development methodologies and scoping, executing, and delivering products to market
• Analytical and strategic with a proven track record of using data to validate assumptions
• Oriented towards solving problems through listening, disambiguating, asking questions, and negotiating trade-offs
• Experience creating roadmaps and communicating them to executives
• Exceptional written and verbal communication skills, with experience working with high-level decision-makers

While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. We have other physical office locations in San Francisco, California, and Concord, New Hampshire.

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Qualia’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.