Staff Product Manager, Engagement

Calendly; San Francisco (CA); Hybrid; USD 180,000 - 300,000; Full time

Job summary

Calendly in the San Francisco Bay Area is seeking a senior product leader to own engagement across surfaces and systems that bring users back daily while preserving trust. This role blends product, ML, and lifecycle ownership within a growing multi-product platform.

You will shape ranking, timing, and triggers to present the right content to the right user at the right moment, ship quickly, and learn from real usage in a hybrid Bay Area setting.

Qualifications

• 8-10+ years in product, including senior or staff-level engagement, growth, or lifecycle ownership.
• Experience using ML for ranking or personalization.
• Ability to balance user and company goals and preserve brand trust.

Responsibilities

• Own engagement as a system—ranking, timing, and triggers that foster habitual use.
• Own surfaces where Calendly shows next steps, in-product and by email, at the right moment.
• Build the habit of returning without making the product feel noisy.
• Ship fast and learn from real usage.

Skills

Product management

Engagement ownership

ML for ranking

Long-term growth

Job description

Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.

This is a hybrid position located in the Bay Area; the expectation is to go into the San Francisco office 2 times per week.

Calendly is used by more than 20 million people to take the work out of scheduling.

We're becoming a multi-product platform, and getting users back to the value, across more of what we do, is now one of our most important growth opportunities. This role owns engagement: the surfaces and systems that bring users back daily, and the judgment to do it without ever wearing out their trust.

What you'll do

• Build engagement as a system, not a pile of one-off campaigns: the ranking, the timing, the triggers that compound into a habit
• Own the surfaces where Calendly shows users their next step, in-product and over email, and the craft of getting the right thing in front of the right person at the right moment.
• Build the habit of returning without ever making the product feel noisy.
• Ship fast and learn on real usage

What we're looking for

• 8-10+ years in product, including senior or staff-level engagement, growth, or lifecycle ownership.
• Experience using ML for ranking or personalization
• You let a qualitative read of user needs guide where you experiment, rather than testing at random and hoping.
• You optimize for long-term growth and brand trust over small experimentation wins, and you can point to a time you passed on an easy lift because it would have cost trust.
• Aggressive and tasteful at once: you push hard on engagement and know exactly where the line is.
• You balance user and company goals rather than trading one for the other.
• The ability to work in our San Francisco office 1-3 times per week.
• Authorized to work lawfully in the United States of America, as Calendly does not engage in immigration sponsorship at this time.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [e-mail] . Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

Candidates can find our Candidate Privacy Statement here

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

The ranges listed below are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

• Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
• Tier 3: All other locations not in Tier 1 or Tier 2

Tier 1 Salary Hiring Range

$237,305 - $300,121 USD

The ranges listed above are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for equity awards, and competitive benefits. Eligible Sales employees also qualify for a Sales Incentive program.

Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

• Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
• Tier 3: All other locations not in Tier 1 or Tier 2

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

All candidates can find our Candidate Privacy Statement here

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

This role may require occasional travel for company events, team collaboration, or offsites.

Demographic questions

Calendly has an inclusive culture of belonging, where our people intentionally foster a diverse workplace where everyone is welcomed, valued, respected, and heard. Our inclusive culture engages the full potential of each individual to accelerate innovation and our ability to drive business outcomes that fulfill our mission. Your responses will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.