Staff Product Manager — AI-Native Developer Platform (Platform Developer Experience)

Intuit; Mountain View (CA); On-site; USD 188,500 - 255,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits package

Job summary

Intuit is hiring a Staff PM for the Platform Developer Experience team in Mountain View to accelerate the velocity of thousands of developers. You will own measurement frameworks, define platform abstractions, and ship AI-native tooling that integrates with IDEs and production pipelines.

You will influence across infrastructure, data, and operations, defining multi-year roadmaps and driving adoption without mandates. The role emphasizes scalability, reliability, and executive-level storytelling.

Qualifications

• 7+ years of PM experience in platform products at scale.
• Hands-on ownership of distributed systems and cloud platforms (AWS, VPC, Kubernetes).
• Experience with AI/ML developer tooling, data platforms, and reliability practices.

Responsibilities

• Define platform-wide product strategy and multi-year roadmaps grounded in developer research and telemetry.
• Own the 3x Developer Velocity measurement framework and dashboards for leadership and developers.
• Define platform abstractions to prevent fragmentation as the ecosystem scales.
• Ship AI-native platform experiences that transform how developers interact with infrastructure, data, and operations.
• Operate with a builder mindset, contribute to innersource repositories, drive adoption, and turn developer friction into product opportunities.
• Partner across multiple teams to align requirements and unblock delivery.
• Serve as a product evangelist in executive forums and external communities.
• Translate high-ambiguity charters into executable roadmaps.

Skills

Platform PM

Public Cloud (AWS)

Data Lake / Redshift

AI/ML developer tools

Reliability / SRE practices

Tools

AWS

VPC

Kubernetes

CI/CD

Job description

Overview

Intuit's 8,000+ developers build products that power the financial lives of hundreds of millions of people. PDX — Platform Developer Experience is the team that makes those developers faster, safer, and more effective. Our north star is 3x Developer Velocity: measurably tripling the speed at which developers move from idea to production — not through incremental tooling improvements, but through a fundamental shift to AI-native, Done-For-You platform experiences.

We’re looking for a Staff PM who can operate at the intersection of strategy and execution across multiple platform layers simultaneously — infrastructure, operational intelligence, developer tooling, and production reliability. You’ll shape how PDX thinks about AI-native platform design, define measurement frameworks for company-wide reporting, and move thousands of developers faster by improving the platform beneath them. This role sits at the frontier of how enterprise developer platforms are evolving: from infrastructure teams that ship APIs, to intelligence teams that ship AI-native experiences directly in developer workflows.

Why This Role Is Exciting

• You’ll operate across multiple platform layers simultaneously — infrastructure, data intelligence, developer tooling — each with different users, adoption motions, and success metrics
• You must drive adoption without mandate across 8,000+ developers and dozens of platform teams
• You’re defining new interaction models (natural language interfaces, MCP-based tooling, agentic workflows) — not iterating on existing ones
• Success requires changing developer behavior at scale, not just shipping features
• You’ll own measurement frameworks that directly feed executive-level goal reporting — the numbers have to be right, and the story has to be clear

The 3x Developer Velocity Mission

3x is not a slogan — it’s a design constraint. Every platform capability PDX builds is evaluated against one question: does this meaningfully reduce time spent on toil across the developer lifecycle?

As Staff PM, you will own the measurement framework that makes 3x visible and credible:

• Inner Loop: Lead Time to Change, PR Merge Velocity, Coding Start Time
• Outer Loop: Deploy Time, Incident Resolution, Infrastructure Config Time
• RDR Loop: Change Failure Rate, MTTR, Agent-Driven Proficiency

Your products should move these numbers. Your dashboards should prove it.

What You'll Own

This role will focus on one or two of the following areas based on candidate strengths and business priorities, while influencing the broader PDX ecosystem as a Staff-level contributor.

• ODL Intelligence — Unlocking Intuit's Operational Data Lake. Transform the Operational Data Lake into an AI-native, self-serve intelligence platform where PMs, TPMs, developers, or engineering leaders get operational insights in seconds using natural language. Own the product strategy across five pillars: DFY Ingestion, Data Catalog & Consumption, AI/ML Enablement, Mid-Market Readiness, and Scalable Governance. Drive MCP server integration, semantic catalogs, and natural language-to-Athena SQL interfaces.
• AI-Native Developer Tooling & MCP Ecosystem — Define and launch MCP servers that bring platform capabilities into developer IDEs, eliminating context switching. Own Intuit's MCP Marketplace strategy and drive adoption across Claude Code, Cursor, and Windsurf, growing the innersource skills ecosystem that accelerates AI adoption.
• Cloud Abstraction & Network Infrastructure — Shift from IaC-heavy provisioning to platform-managed, IDE-first experiences. Drive Done-For-You cloud abstraction, self-serve VPC management, IPv6 readiness, and security guardrails (PCI-DSS, SOX, SOC2). Target outcomes: 70%+ reduction in provisioning time, elimination of manual CloudOps toil, and a foundation for agentic cloud operations.
• Production Reliability — DR, Chaos & Performance — Own proactive reliability posture across enterprise-scale DR orchestration, chaos engineering, and performance engineering. Drive the shift from reactive incident response to prevention at code time.
• Change Management — Safety by Design — Evolve Change Management into a proactive AI-driven risk platform. Own intelligent risk scoring, shift-left change visibility across the full delivery lifecycle, and self-serve workflows for peak periods. Measure success by reduction in change-related incidents.

Responsibilities

• Define platform-wide product strategy and multi-year roadmaps grounded in developer research, telemetry, and company goals — with a view to step-function improvements
• Own the 3x Developer Velocity measurement framework: instrument the right metrics across the PDLC, and build dashboards for leadership and developers
• Define platform abstractions and boundaries to prevent fragmentation as the ecosystem scales
• Ship AI-native platform experiences — MCP servers, natural language interfaces, agentic workflows — that transform how developers interact with infrastructure, data, and operations
• Operate with a builder mindset: prototype solutions, contribute to innersource repositories, drive adoption, and turn developer friction into product opportunities
• Partner across PDX, IKS, Traffic, GBSG, Identity, AppFabric, FinTech, and BU teams to align requirements and unblock delivery
• Serve as a product evangelist: communicate strategy at executive forums, publish thought leadership, and represent PDX’s platform vision in external communities
• Translate high-ambiguity charters into clear strategies and executable roadmaps

Qualifications

Technical Skills

• 7+ years of PM experience in platform products at scale, with hands-on ownership of distributed systems
• Working knowledge of public cloud platforms (AWS preferred): VPC, IAM, Kubernetes, service mesh, CI/CD, and compliance frameworks (PCI-DSS, SOX, SOC2)
• Familiarity with operational data platforms: data lakes, Athena, Redshift, or equivalent — including schema design, query patterns, and access control
• Experience with AI/ML developer tooling: MCP servers, LLM-powered workflows, agent-based systems, or IDE-embedded AI experiences
• Awareness of load testing, chaos engineering, DORA metrics, and reliability engineering practices

Product Management Skills

• Track record of shipping platform products with measurable adoption and business impact
• Ability to define and operationalize company-wide measurement frameworks for complex metrics tied to executive goals
• Proven portfolio management: balancing feature work, tech refresh, and run-the-business commitments
• Comfortable owning the full product arc from strategy to GA and deprecation

Staff-Level Leadership

• Builder mindset: prototyping tools, contributing to innersource, or shipping solutions to developer friction
• Systems thinking across interconnected platform domains
• Strong cross-organizational influence without formal authority
• Exceptional communication across design critiques, roadmaps, and external engagements
• Deep empathy for the developer experience and ability to drive platform-level improvements

What Success Looks Like

• In 6 months: ship a platform capability that reduces developer toil, define a usable measurement framework, and contribute to a tool or skill used by the broader community
• In 12 months: shape multi-year strategy for the focus area, drive measurable progress toward 3x targets, and influence platform philosophy beyond ownership
• At staff level: become a reference for AI-native platform design and have measurement frameworks reflected in executive reporting

Intuit provides a competitive compensation package with a strong pay-for-performance approach. This position may be eligible for a cash bonus, equity rewards, and benefits. The expected base pay range for this position is Mountain View: 188,500 – 255,000.