Staff Product Designer – Onboarding & Omnichannel

Twin Health; Oregon; Hybrid; USD 190,000 - 210,000; Full time

Benefits offered by this job

Remote work in US

Equity participation

Unlimited vacation with manager"

Healthcare (medical, dental, vision)

401k

Parental leave

Job summary

Twin Health is seeking a senior UX/product designer to lead end-to-end member onboarding experiences, blending digital and physical interactions across enrollment journeys. You will shape multichannel experiences that pair visuals with hardware and clinical workflows.

We value deep user research, persona-driven strategies, and collaboration with marketing, hardware/logistics, and clinical teams. This is a remote USA-based opportunity with strong impact on metabolic health programs.

Qualifications

• 8+ years of UX/product design experience.
• Experience conducting user research and defining personas.
• Experience designing complex consumer enrollment flows and premium experiences.
• Expertise in responsive web and native mobile design patterns.
• Experience with hardware/software integrations or logistics workflows is a plus.
• Bachelor's degree in design, service design, or related field.

Responsibilities

• Define Personas & Value Propositions and map distinct user personas.
• Architect persona-driven journeys and enrollment flows.
• Drive comprehensive service design across digital and physical ecosystems.
• Craft premium visuals for websites, landing pages, and enrollment assets.
• Collaborate with marketing, hardware/logistics, and clinical operations.
• Influence cross-functional teams with research-backed design rationale.
• Perform other duties as assigned.

Skills

UX design

Product design

User research

Strategy

Omnichannel design

Systems thinking

Communication

Education

Bachelor's degree in design

Background in HCI

Job description

Twin Health is seeking a senior UX/product designer to lead end-to-end member onboarding experiences, blending digital and physical interactions across enrollment journeys. You will shape multichannel experiences that pair visuals with hardware and clinical workflows.

We value deep user research, persona-driven strategies, and collaboration with marketing, hardware/logistics, and clinical teams. This is a remote USA-based opportunity with strong impact on metabolic health programs.