Staff Product Designer, Internal Tools

Facet; Northern (KY); Hybrid; USD 175,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation

Ownership

Remote-first

Flexible PTO

Comprehensive benefits

Job summary

Facet is seeking a Staff Product Designer to own internal tools and help scale our fintech-focused platform. You will lead UX research, redesign core workflows, and collaborate with Product and Engineering to deliver scalable, intuitive interfaces for planners and sales teams.

The role emphasizes information architecture, systems thinking, and design systems, with a focus on empowering staff while advancing the company's financial planning mission. Remote-friendly across the U.S.

Qualifications

• 7+ years in product design, shipping software for data-intensive workflows or internal tools.
• Strong information architecture, systems thinking, and ability to design for dense workflows.
• Experience leading user research, discovery, and high-fidelity prototyping.
• Familiarity with AI capabilities to improve designer and user efficiency.
• Experience designing financial planning, wealth management, or investing is a plus.

Responsibilities

• Own end-to-end design for Facet's internal, web-based software tools from framing to UI and shipping.
• Translate planning and operational mental models into intuitive, dense UI patterns.
• Unify fragmented tools into efficient workflows across internal surfaces.
• Design workflows for planners and sales teams, enabling scheduling, notes, messages, and daily tasks.
• Partner with Product Management and Engineering to prototype and implement designs.

Skills

Product design

Information architecture

Systems thinking

UX research

Figma

Design systems

AI capabilities

Tools

Figma

Job description

Facet was founded in 2016 on the belief that objective, personalized financial advice is essential to living well. Our mission is to empower people to live more enriched lives by delivering a new standard of advice. By removing asset minimums, we provide holistic planning that goes far beyond investments to address every way money impacts life. To achieve this, we leverage a \"human-plus-tech\" approach, combining the expertise of CFP® professionals with cutting-edge AI and automation. This model allows Facet to integrate advice into our members' entire financial picture-all for an affordable, flat membership fee.

Our commitment to innovation and member success has earned national recognition, including being ranked the #1 Best Financial Advisory Firm 2025 by USA TODAY and named to Newsweek's list of America's Top Financial Advisory Firms 2025. With an A+ BBB Rating and a Trustpilot \"Excellent\" score (as of Sept. 16, 2025)*, we are proud to be redefining the industry for our members and our team alike.

The Opportunity

We're looking for a Staff Product Designer to take ownership of Facet's internal products. Facet relies on dedicated teams across financial planning, sales, support, and investment operations to support tens of thousands of members nationwide. Our bespoke software is essential to their daily workflows. This is a crucial role for a designer who finds deep satisfaction in untangling complex workflows, designing for dense information architecture, and advocating for internal users.

Stepping into an active and highly energized space, your first mandate is to take over and lead UX research for our internal tools. From there, the goal is to architect scalable, intuitive mental models and interfaces that optimize complex daily tasks. By partnering closely with Product Management and Engineering, this role transforms legacy tools into streamlined workspaces. Ultimately, this work elevates our staff's ability to operate efficiently without sacrificing the top-tier service our members expect. While the immediate priority is redesigning the core platform to increase financial planner capacity, reduce onboarding friction, and drive business unit economics, the scope of this opportunity also extends to critical tools used across our entire internal ecosystem.

Responsibilities:

• Own the complete design process for Facet's internal, web-based software tools from problem framing and information architecture through UI design, prototyping, and shipping.


• Translate core planning and operational mental models into clear, intuitive experiences and dense UI patterns that enable Facet's unified philosophy to be executed consistently.


• Untangle legacy information architecture across multiple internal surfaces by consolidating fragmented tools and duplicate actions into logical, efficient workflows.


• Design comprehensive workflow solutions for our planners and sales teams, optimizing how they schedule meetings, capture notes, answer messages, and manager daily tasks.


• Conduct ongoing research with Facet's internal teams to validate interaction patterns, surface unmet workflow needs, and advocate for power users who spend the majority of their day in these tools.


• Design interfaces that clearly communicate exactly what the tools are doing, giving our teams the confidence to rely on automations rather than falling back on manual habits.


• Make pragmatic design decisions, knowing when to go deep on UX craft and when to ship scrappy, functional solutions that move operational efficiency forward toward business targets.

• Online portfolio required for consideration and must showcase strong information architecture, systems thinking, and complex workflow design instead of pure consumer visual polish.


• 7+ years of product design experience with a track record of shipping software for data intensive workflows, internal tools, or specialized professional platforms; fintech experience a plus.


• Comfortable leading user research, driving discovery, mapping user journeys, prototyping, high fidelity designs and partnering with engineering to see designs through production.


• Ability to showcase how you actively integrate AI capabilities to increase efficiency for you as a designer and for the end user of your solutions.


• Must be a systems thinker: naturally looks for structural patterns, reusable components, and mental models rather than isolated singular fixes and can showcase how you've solved systemic problems.


• No-ego teammate who shares work early, collaborates with your cross-functional peers to find the best solutions, navigates technical constraints confidently, and knows exactly how to align stakeholders around UC decisions.


• Highly proficient in Figma and comfortable working within, maintaining, and extending design systems.


• Prefer experience designing for financial planning, wealth management, or investing.

• Competitive Compensation: $175,000 - $200,000 base salary + bonus


• Ownership: Equity in a rapidly growing company on the path to becoming the \"Next Great Financial Services Company\".


• Flexibility: Remote-first culture-work from anywhere in the U.S..


• Time Off: Flexible Paid Time Off (PTO).


• Comprehensive Benefits and Perks: Medical, dental, vision, 401(k) match, disability, paid parental leave, wellness reimbursement, and education reimbursement programs.

*Facet was ranked #1 Best Financial Advisory Firm 2025 by USA TODAY in April 2025 who partnered with Statista to rank the top 500 RIAs. Recommendations were collected via an independent survey among over 30,000 individuals. self-recommendations were prohibited, and no compensation was provided for the ranking. Facet has been Accredited with the Better Business Bureau® since June 2025, and as of February 2026 holds an A+ BBB Rating. This Accreditation does not imply BBB approval or endorsement. Plant-A Insights Group and Newsweek partnered to identify America's Top Financial Advisory Firms 2025. This analysis was performed with data as of September 2024 and reviewed over 15,000 financial advisories registered with the SEC. These rankings prepared by Plant-A reflect editorial content and no compensation was provided by Facet in connection with America's Top Financial Advisory Firms 2025. As of February 25, 2026; Facet has a 4.8 star rating with TrustPilot.com. TrustPilot uses a formula for calculation that considers three factors: time span, frequency, and Bayesian average. After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. Facet's star rating is calculated from reviews from January of 2022 to present day. Daily star rating may fluctuate. Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews and Facet has not made any payments in offer or receipt of any reviews. Please see additional information