Staff Product Designer, Customer Support Systems

DoorDash; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

wellness benefits

commuter benefits match

paid time off and paid sick leave

medical benefits

dental benefits

vision benefits

11 paid holidays

disability and basic life insurance

family-forming assistance

mental health program

Job summary

DoorDash is hiring a Staff Product Designer to join our Support Design team in New York City with a hybrid work model. You will shape the design of the full support journey across customer, dashers, and merchants, building systems and experiences from concept to shipped product and delivering high-quality, multi-modal experiences.

You will work with engineering and product managers, explore data, and use LLM-powered tools alongside traditional design tools, defining projects, prioritizing work,

Job description

DoorDash is hiring a Staff Product Designer to join our Support Design team in New York City with a hybrid work model. You will shape the design of the full support journey across customer, dashers, and merchants, building systems and experiences from concept to shipped product and delivering high-quality, multi-modal experiences.

You will work with engineering and product managers, explore data, and use LLM-powered tools alongside traditional design tools, defining projects, prioritizing work,