Staff Product Designer: AI & Patient Experience

Relevance Ventures; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Generous paid time off

Job summary

Talkiatry is seeking a Staff Product Designer to shape mental health care experiences across AI-powered and traditional products. You will lead design across clinical AI experiences, patient portal flows, and architecture for our design system, partnering with product, engineering, and clinical teams across multiple areas.

The role emphasizes autonomy, systems thinking, and exceptional craft, with a focus on building trusted, transparent, and accessible experiences for patients and clinicians.

Qualifications

• 7+ years of product design experience.
• Portfolio demonstrates strong product thinking, interaction design, and exceptional visual/UI craft.
• Strong experience designing rich web and native mobile products.
• Experience operating with autonomy and leading design in ambiguous or zero-to-one spaces.
• Experience designing products where trust and transparency are critical.
• Strong systems thinking and ability to design individual experiences within a broader ecosystem.
• Deep understanding of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interfaces.
• Strong user research skills to plan and conduct studies and synthesize insights.
• Experience creating and evolving scalable design systems to improve quality and velocity.
• Strong prototyping skills to communicate complex interactions before build.
• Experience collaborating with product managers and engineers and contributing to product strategy.

Responsibilities

• Lead product design across multiple strategic areas including Clinical AI experiences, patient portal flows, and design system evolution.
• Design AI-powered experiences that support patients between sessions from concept through launch.
• Define how patients interact with conversational AI and establish patterns for new experiences.
• Improve core patient portal experiences like intake, appointment management, and visit prep.
• Translate AI capabilities into intuitive, transparent product experiences.
• Partner with Product, Engineering, AI/ML, Clinical, and other teams to shape strategy and what to build.
• Prototype and test interaction patterns to learn quickly and reduce risk.
• Advocate for patient needs considering safety, trust, accessibility, and usability across AI and traditional products.
• Conduct user research and usability testing to validate decisions and identify improvements.
• Use data and qualitative feedback to continuously improve experiences post-launch.
• Bring exceptional interaction and visual design craft from concept to final execution.
• Serve as a senior individual-contributor design leader influencing decisions across areas.

Skills

Product design

Interaction design

Design systems

UX research

Prototyping

Cross-functional collaboration

Communication

Visual/UI craft

Autonomy

Leadership

Job description

Talkiatry is seeking a Staff Product Designer to shape mental health care experiences across AI-powered and traditional products. You will lead design across clinical AI experiences, patient portal flows, and architecture for our design system, partnering with product, engineering, and clinical teams across multiple areas.

The role emphasizes autonomy, systems thinking, and exceptional craft, with a focus on building trusted, transparent, and accessible experiences for patients and clinicians.