Staff Performance Manager

Employbridge; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off

Holidays

Wellness program

Incentive programs

Job summary

Employbridge is seeking a Staff Performance Manager to supervise daily personnel activities ensuring timely, accurate delivery of goods and services at the Denver site. You will manage onboarding, attendance, payroll processes, safety incidents, and worker’s comp/unemployment documentation while supporting client relationships and forecast planning.

You will coach staff on policy compliance, lead performance reviews, and develop value-added services to meet evolving client needs, contributing to

Qualifications

• No formal degree info provided in the posting.
• Relevant leadership and HR coordination experience may be implied.

Responsibilities

• Supervise day-to-day personnel to ensure timely, accurate delivery of goods and services.
• Conduct new hire orientations and onboardings.
• Audit onboarding requirements and confirm start requirements are met.
• Communicate workforce needs to client for staffing productivity.
• Participate in client forecasting meetings and stay informed on business needs.
• Manage daily attendance and headcount reports; may process weekly payroll and timeclock data.
• Document and investigate safety incidents and participate in safety/operational efficiency discussions.
• Handle workers' comp claims and unemployment documentation.
• Develop rapport with management to maintain consistency across departments.
• Initiate client relationship mapping as needed.
• Run/create reports to identify workforce challenges using CRM, Power BI, and attendance software.
• Coach associates on policies with potential legal implications and lead investigations.
• Conduct employee performance reviews and assign/end associate assignments.

Tools

Power BI

CRM system

Time/Attendance software

Job description

The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate, and quality delivery of customer goods and service. This role manages employee relations at the site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs,

• Conducts all new hire orientations, to encompass all client onboarding information as well as perform new hire check-ins on first day of work.
• Audits onboarding requirements and confirms new hire start requirements are met.
• Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions.
• Participates in client forecasting meetings and remains informed and knowledgeable of client's current and upcoming business needs.
• Manages daily attendance reports, headcount reports.
• May process weekly payroll and maintain timeclock database.
• Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency.
• Handles worker's comp claims and documents unemployment.
• Develops and maintains rapport with management and supervisors to maintain consistencies in all departments.
• Initiates and completes client relationship mapping as needed.
• Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions (using CRM, Power BI, time/attendance software).
• Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations.
• Conducts employee performance reviews and assigns and ends associate assignments.

Employbridge Benefits Include:

• Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

To find out more, visit us at www.employbridge.com.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.