Staff Performance Coordinator

EmployBridge; Dunwoody (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off

Wellness program

Career paths and internal promotion

Job summary

EmployBridge is seeking a Staff Performance Coordinator to join the Blue Crew team. The role focuses on first-line issue resolution, onboarding, and performance coaching in a fast-paced staffing environment.

You will work with CRM and Power BI to monitor workforce metrics, coordinate safety initiatives, and manage attendance and payroll related tasks. A strong emphasis on collaboration and process adherence is required.

Qualifications

• Hands-on experience in a logistics or manufacturing environment.
• Experience in a customer service role responsible for client communication.
• Data management experience.
• HR experience is preferred.
• Familiarity with a heavy process-oriented environment.
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment.
• Able to understand client goals and how they measure success.
• Able to work independently and with a team.
• Practical experience and comfort with using Microsoft Office products.

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues.
• Educates client on guidelines and sets expectations for handling of employee issues.
• Ensures all employee issues are handled appropriately and timely.
• Coordinates resolution of workforce issues with vendors and client partners.
• Delivers client customized new hire orientations.
• Collects and reviews onboarding documents for each employee prior to start.
• Runs reports and uses data to identify workforce challenges and escalates issues (CRM, Power BI, attendance software).
• Participates in client meetings about safety and operations and documents safety incidents.

Skills

Logistics experience

Customer service

Data management

HR experience (preferred)

Microsoft Office

Tools

CRM

Power BI

Microsoft Office

Job description

STAFF PERFORMANCE COORDINATOR

We are seeking a motivation driven Staff Performance Coordinator to join our Blue Crew team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for! Blue Crew is an Employbridge company.

Employbridge is a place where your career and passion come together.

Your Opportunity as a Staff Performance Coordinator:

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
• Delivers client customized new hire orientations
• Collects and reviews all required work related onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks

Your attributes

• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• Data management experience
• HR experience is preferred
• Familiarity with a heavy process-oriented environment
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

• Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

Employbridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.