Staff Performance Coordinator

EmployBridge; Mechanicsburg (Cumberland County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k)

Paid time off and holidays

Wellness program

Incentive programs

Job summary

Employbridge is seeking a Staff Performance Coordinator to join the team in a fast-paced environment. You will act as the first contact for vendors and client contacts, educate on guidelines, and ensure timely resolution of employee issues.

You will also run reports using CRM and Power BI, participate in safety meetings, and coach associates on attendance policies. The role involves onboarding, I-9s, background checks, and payroll processing, with a focus on data-driven decision making and

Qualifications

• Hands-on experience in logistics or manufacturing settings.
• Customer service role responsible for client communication.
• Data management experience and proficiency with Office products.
• HR experience is a plus.

Responsibilities

• Act as first point of contact for vendors and client contacts on employee issues.
• Educate clients on guidelines and set expectations for handling issues.
• Ensure employee issues are handled promptly and appropriately.
• Coordinate resolution of workforce issues with vendors and clients.
• Deliver client onboarding orientations.
• Review onboarding documents prior to start.
• Run reports and use data to identify workforce challenges (CRM, Power BI).
• Participate in client safety meetings and document incidents.
• Coach associates on attendance policies; conduct performance reviews.
• Process payroll and track attendance and wage compliance.
• Guide candidates through facility tours; assist daily order goals.
• Conduct onboarding, I-9s, and background checks.

Skills

Logistics experience

Customer service

Data management

Microsoft Office

Tools

CRM

Power BI

Time/attendance software

Job description

We are seeking a motivation driven Staff Performance Coordinator to join our Employbridge team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for! Hire Dynamics is an Employbridge company.

Employbridge is a place where your career and passion come together.

Your Opportunity as a Staff Performance Coordinator:

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
• Delivers client customized new hire orientations
• Collects and reviews all required work related onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks

Your attributes

• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• Data management experience
• HR experience is preferred
• Familiarity with a heavy process-oriented environment
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

• Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The Employbridge Story

Employbridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.