Staff ML Engineer, Generative AI Platform

ServiceNow; Mountain View (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

ServiceNow is seeking a Staff Machine Learning Engineer to join the Conversation Engine team in Mountain View, California. In this role, you will be responsible for scaling and optimizing cutting-edge Generative AI products while collaborating with machine learning experts and cross-functional teams.

The ideal candidate will have strong software engineering background, significant experience in building scalable systems, and a passion for performance optimization. ServiceNow offers a flexible work environment and is committed to making the world work better for everyone.

Qualifications

• Strong foundation in computer science and software engineering.
• Expertise in building scalable systems.
• Passion for optimizing systems and improving performance.
• Strong communication skills for cross-functional collaboration.
• 7+ years of professional development experience in building systems at scale.

Responsibilities

• Construct an extensive product infrastructure with user-friendly interfaces.
• Design scalable API abstractions for the conversation platform.
• Optimize the dialog engine for diverse conversational features.
• Champion best practices for coding patterns and system robustness.
• Provide insights into the performance of the conversational AI product.

Skills

Scalable systems design

API design

Performance optimization

Communication skills

Education

Bachelor's degree in Computer Science or related field

Job description

ServiceNow is seeking a Staff Machine Learning Engineer to join the Conversation Engine team in Mountain View, California. In this role, you will be responsible for scaling and optimizing cutting-edge Generative AI products while collaborating with machine learning experts and cross-functional teams.

The ideal candidate will have strong software engineering background, significant experience in building scalable systems, and a passion for performance optimization. ServiceNow offers a flexible work environment and is committed to making the world work better for everyone.