Staff ML Engineer, Enterprise Conversational AI Platform

Servicenow

Mountain View (CA)

Hybrid

USD 120,000 - 160,000

Full time

14 days+
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Job summary

ServiceNow is looking for a skilled developer to optimize and scale a cutting-edge Generative AI product. In this role, you will construct a robust product infrastructure, design scalable APIs, and ensure high performance while collaborating with cross-functional teams.

The ideal candidate possesses a strong foundation in computer science, at least 7 years of experience, and a passion for boosting system performance. This opportunity leads to a significant impact within the enterprise AI landscape.

Qualifications

  • Strong background in computer science and software engineering with expertise in scalable systems.
  • Deep understanding of clean and modular API design and coding practices.
  • Passion for optimizing systems and improving overall performance.
  • Ability to research and develop innovative solutions independently.
  • Strong communication skills for cross-team collaboration.
  • At least 7+ years of professional development experience.

Responsibilities

  • Scale and optimize the conversation engine for enterprise demands.
  • Construct user-friendly interfaces for generative AI models.
  • Design scalable API abstractions for various chat clients.
  • Optimize the dialog engine for multilingual translation.
  • Provide insights and tools for monitoring AI performance.
  • Collaborate with cross-functional teams for feature development.

Skills

Computer Science Fundamentals
Scalable Systems Development
API Design
Performance Optimization
Cross-Functional Collaboration

Education

Bachelor's degree in Computer Science

Job description

ServiceNow is looking for a skilled developer to optimize and scale a cutting-edge Generative AI product. In this role, you will construct a robust product infrastructure, design scalable APIs, and ensure high performance while collaborating with cross-functional teams.

The ideal candidate possesses a strong foundation in computer science, at least 7 years of experience, and a passion for boosting system performance. This opportunity leads to a significant impact within the enterprise AI landscape.

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