Staff ML Engineer, Enterprise Conversational AI Platform

Servicenow; Mountain View (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

ServiceNow is looking for a skilled developer to optimize and scale a cutting-edge Generative AI product. In this role, you will construct a robust product infrastructure, design scalable APIs, and ensure high performance while collaborating with cross-functional teams.

The ideal candidate possesses a strong foundation in computer science, at least 7 years of experience, and a passion for boosting system performance. This opportunity leads to a significant impact within the enterprise AI landscape.

Qualifications

• Strong background in computer science and software engineering with expertise in scalable systems.
• Deep understanding of clean and modular API design and coding practices.
• Passion for optimizing systems and improving overall performance.
• Ability to research and develop innovative solutions independently.
• Strong communication skills for cross-team collaboration.
• At least 7+ years of professional development experience.

Responsibilities

• Scale and optimize the conversation engine for enterprise demands.
• Construct user-friendly interfaces for generative AI models.
• Design scalable API abstractions for various chat clients.
• Optimize the dialog engine for multilingual translation.
• Provide insights and tools for monitoring AI performance.
• Collaborate with cross-functional teams for feature development.

Skills

Computer Science Fundamentals

Scalable Systems Development

API Design

Performance Optimization

Cross-Functional Collaboration

Education

Bachelor's degree in Computer Science

Job description

ServiceNow is looking for a skilled developer to optimize and scale a cutting-edge Generative AI product. In this role, you will construct a robust product infrastructure, design scalable APIs, and ensure high performance while collaborating with cross-functional teams.

The ideal candidate possesses a strong foundation in computer science, at least 7 years of experience, and a passion for boosting system performance. This opportunity leads to a significant impact within the enterprise AI landscape.