Staff ML Engineer: Architect & Deliver Production AI

Qualtrics; United States; On-site; USD 130,000 - 190,000; Full time

Job summary

Press Ganey is seeking a Staff ML Engineer to lead the design, delivery, and operation of production-grade AI systems. You will build high-throughput pipelines behind our text analytics platform and AI products, processing feedback from multiple channels to improve experiences across healthcare and other industries.

You will guide engineers, contribute to code, and shape architectures across teams, primarily using Python and cloud platforms like Databricks to support existing products and new AI

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.

Responsibilities

• Own technical delivery from prototype through deployment and production support.

Skills

Python production services

SQL

Distributed systems

LLM & NLP

Cloud platforms

Monitoring & observability

Code reviews & mentorship

Communication to stakeholders

Education

Bachelor's degree in CS/EE or equivalent

Tools

Databricks

SQL databases

AWS/Azure

Job description

Press Ganey is seeking a Staff ML Engineer to lead the design, delivery, and operation of production-grade AI systems. You will build high-throughput pipelines behind our text analytics platform and AI products, processing feedback from multiple channels to improve experiences across healthcare and other industries.

You will guide engineers, contribute to code, and shape architectures across teams, primarily using Python and cloud platforms like Databricks to support existing products and new AI