Staff Lab Assistant

Trinity Health; Mishawaka (IN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

No mandatory overtime

Benefits from day one

Sign-On Bonus

Daily Pay

Employer match 401(k)

Generous PTO

Referral program

Tuition reimbursement

State of the art equipment

Supportive team

Job summary

Saint Joseph Health System in Mishawaka, IN is seeking a Staff Lab Assistant to act as the Labs Customer Service contact. You will greet laboratory patients, providers, clients, and customers, and ensure accurate ordering and charge entry of outpatient and contracted lab orders.

Responsibilities include processing requisitions, ordering tests in the system, transferring test information to medical records, and routing lab reports promptly.

Qualifications

• Education: HS Diploma or GED equivalent.
• Licensure: Valid driver’s license.
• 1–2 years phlebotomist experience preferred.
• Knowledge of Medical Terminology preferred.
• Customer Service experience preferred.

Responsibilities

• Greet laboratory patients, providers, clients and customers.
• Ensure accurate ordering and charge entry of lab orders.
• Process laboratory requisitions with complete documentation.
• Order tests in the computer and transfer test info to medical records.
• Receive and route lab reports promptly to correct locations.

Skills

Customer service

Medical terminology

Education

HS Diploma or GED

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Why Saint Joseph Health System?

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

Our system includes:

• 254-bed acute-care hospital at the Mishawaka Medical Center
• 58-bed acute-care hospital at the Plymouth Medical Center
• More than 85 providers in the Saint Joseph Physician Network

What we offer:

• NO mandatory overtime
• Benefits first day of employment (including: medical, dental, vision, PTO, life, STD/LTD)
• Sign-On Bonus
• Daily Pay
• Retirement savings account with employer match
• Generous paid time off programs
• Employee referral incentive program
• Tuition/professional development reimbursement
• State of the art equipment
• Supportive team approach

About the job:

The Staff Lab Assistant is the Labs Customer Service contact. Responsible for greeting laboratory patients, provider, clients, and customers. Ensures the accurate ordering and charge entry of laboratory orders for outpatient and contracted clients. Other Responsibilities include:

• Processes laboratory requisitions by reviewing requisitions for completeness. Ensures appropriate documentation is present including signatures, patient information, and date of order.
• Accurately orders the test requests in the computer according to procedure. Responsible for the transfer of test information to medical records.
• Receives lab reports and routes to designated areas either via FAX, mail or hand-delivery. Phones or Faxes results of STAT reports appropriately and promptly.
• Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing and routes specimens by type to various staging areas.
• Performs all paperwork, technical and non-technical procedures required to process and submit specimens.

Requirements:

• Education: HS Diploma or GED equivalent
• Licensure: Valid driver’s license
• At least one to two years of Phlebotomist experience preferred. Knowledge of Medical Terminology preferred. Customer Service experience preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE included disability/veteran