Staff Lab Assistant

Trinity Health Mid-Atlantic; Mishawaka (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

NO mandatory overtime

Benefits first day of employment

Sign-On Bonus

Daily Pay

Retirement savings with employer match

Generous PTO

Job summary

The Saint Joseph Health System in Mishawaka is seeking a Staff Lab Assistant to be the frontline Labs Customer Service contact. You will greet patients, providers, and clients and ensure accurate ordering and charge entry of laboratory tests for outpatient and contracted patients.

Responsibilities include processing requisitions, verifying documentation, entering test orders, transferring results to medical records, and timely communication of STAT results.

Qualifications

• Education: HS Diploma or GED equivalent.
• Knowledge of Medical Terminology preferred.
• Customer Service experience preferred.

Responsibilities

• The Staff Lab Assistant is the Labs Customer Service contact, greeting laboratory patients, providers, clients, and customers; ensures accurate ordering and charge entry of laboratory orders for outpatient and contracted clients.
• Processes laboratory requisitions by reviewing for completeness and signatures, patient information, and date of order.
• Accurately orders test requests in the computer according to procedure and transfers test information to medical records.
• Receives lab reports and routes to designated areas via FAX, mail or hand-delivery; communicates STAT results promptly.

Skills

Knowledge of Medical Terminology

Customer Service experience

Education

HS Diploma or GED

Job description

Employment Type: Full time Shift: Day Shift

Why Saint Joseph Health System? At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

Our system includes:

• 254-bed acute-care hospital at the Mishawaka Medical Center
• 58-bed acute-care hospital at the Plymouth Medical Center
• More than 85 providers in the Saint Joseph Physician Network

What we offer:

• NO mandatory overtime
• Benefits first day of employment (including: medical, dental, vision, PTO, life, STD/LTD)
• Sign-On Bonus
• Daily Pay
• Retirement savings account with employer match
• Generous paid time off programs
• Employee referral incentive program
• Tuition/professional development reimbursement
• State of the art equipment
• Supportive team approach

About the job:

The Staff Lab Assistant is the Labs Customer Service contact. Responsible for greeting laboratory patients, provider, clients, and customers. Ensures the accurate ordering and charge entry of laboratory orders for outpatient and contracted clients.

Other Responsibilities include:

• Processes laboratory requisitions by reviewing requisitions for completeness.
• Ensures appropriate documentation is present including signatures, patient information, and date of order.
• Accurately orders the test requests in the computer according to procedure.
• Responsible for the transfer of test information to medical records.
• Receives lab reports and routes to designated areas either via FAX, mail or hand-delivery.
• Phones or Faxes results of STAT reports appropriately and promptly.
• Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing and routes specimens by type to various staging areas.
• Performs all paperwork, technical and non-technical procedures required to process and submit specimens.

Requirements:

Education: HS Diploma or GED equivalent

Licensure: Valid driver’s license

At least one to two years of Phlebotomist experience preferred.

Knowledge of Medical Terminology preferred.

Customer Service experience preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation.

Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states.

Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org.

You can also follow Trinity Health on LinkedIn.