Staff Implementation Engineer (Remote)

Stryker; Phoenix (AZ); Remote; USD 87,000 - 144,000; Full time

Job summary

Join a leading company in medical equipment manufacturing as a Staff Implementation Engineer. In this remote role, you will execute the planning, architecture, and implementation of Vocera communications solutions, ensuring effective deployment and integration in healthcare environments. The ideal candidate will possess extensive experience in technical services, specifically focusing on healthcare interoperability. Benefits offered include medical, dental, and 401(k) plans, among others.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Wellness programs

Qualifications

• 4+ years of relevant experience in customer-facing technical services.
• Demonstrated ability with HL7 and interoperability.
• Experience integrating healthcare communication systems.

Responsibilities

• Execute planning and implementation of Vocera solutions.
• Integrate Vocera with external systems and train staff.
• Create test plans and optimize system performance.

Skills

HL7 integrations

healthcare IT interoperability

networking fundamentals

system testing

technical training

Education

B.S. in Computer Science or related field

Tools

VMWare vCenter

Nagios

Zabbix

Ansible

Job description

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The Staff Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role, you will plan, architect, install, configure, test, and validate Vocera communications solutions. This includes supporting business process workshops to collaborate on the design of communications workflows, configuring the Vocera database, installing the system software, and performing end-to-end system testing.

What you will do:

• Integrate the Vocera solution with external systems (such as phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware).
• Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff.
• Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system.
• Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements.
• Coordinate activities effectively with internal cross-functional teams.
• Communicate project status to stakeholders in a timely, consistent, and clear manner.
• Observe security measures to safeguard information against accidental or unauthorized damage, modification, or disclosure.
• Protect the security of medical or sensitive records to preserve their confidentiality.

What you need:

Required:

• B.S. in Computer Science or related field or equivalent degree.
• 4+ years of relevant experience in customer-facing technical services or support.
• Demonstrated ability with HL7 integrations or healthcare IT interoperability.

Preferred:

• Prior VMWare vCenter experience in large production environments; working knowledge of supporting infrastructure (blade server systems, storage arrays, networking equipment).
• Experience with monitoring tools such as Nagios, Zabbix, and configuration management tools like Ansible or similar.
• Experience with TCP/IP networking & security fundamentals and network load balancers (Citrix ADC / NetScaler or F5 Big IP).
• Understanding of structured implementation methodologies, especially end-to-end testing of complex systems.
• Prior experience integrating nurse call and/or patient monitoring systems.
• Ability to deploy technology in the healthcare market is highly desired.

Salary ranges from $87,600 to $143,600 plus bonus eligibility and benefits. Actual salary may vary based on location, skills, and experience. Benefits include medical, dental, vision, critical illness, accident, hospital indemnity insurance, HSA, FSA, 401(k), ESPP, life and disability insurance, and wellness programs. Stryker's products improve patient outcomes across MedSurg, Neurotechnology, Orthopaedics, and Spine sectors, impacting over 150 million patients annually. Some roles may require vaccinations as an essential function.

Seniority level:

• Associate

Employment type:

• Full-time

Job function:

• Information Technology

Industries:

• Medical Equipment Manufacturing, Industrial Machinery Manufacturing, Electrical, and Electronics Manufacturing, Appliances

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