Staff Implementation Engineer (Remote)

Stryker; Denver (CO); Remote; USD 87,000 - 144,000; Full time

Job summary

A leading company in medical technology is seeking a Staff Implementation Engineer to execute technical planning and implement communication solutions. The successful candidate will integrate systems, train customer staff, collaborate with clinical leads, and ensure a seamless deployment of solutions. Position offers a competitive salary and comprehensive benefits.

Benefits

Medical and prescription drug insurance

401(k) plan

Employee Stock Purchase Plan (ESPP)

Qualifications

• 4+ years of relevant experience in customer-facing technical services or support.
• Prior experience integrating nurse call and/or patient monitoring systems is a plus.
• Ability to deploy technology in the healthcare market is highly desired.

Responsibilities

• Integrate Vocera solution with external systems and train customer staff.
• Create test plans and troubleshoot customer environments.
• Collaborate with clinical leads to gather workflow requirements.

Skills

HL7 integrations

healthcare IT interoperability

communication

troubleshooting

Education

B.S. in Computer Science or related field

Tools

VMWare vCenter

Nagios Zabbix

Ansible

TCP/IP networking

Job description

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The Staff Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Vocera communications solutions; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing.

What you will do:

• Integrate the Vocera solution with external systems (such as phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware)
• Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff
• Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system
• Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements
• Coordinate activities effectively with internal cross functional teams
• Effectively communicate project status to stakeholders in a timely, consistent, and clear manner
• Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
• Protect the security of medical or sensitive records to preserve their confidentiality
  
  

What you need:

Required

• B.S. in Computer Science or related field or equivalent degree
• 4+ years of relevant experience in a customer-facing technical services or support
• Demonstrated ability with HL7 integrations or healthcare IT interoperability
  
  

Preferred:

• Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers
• Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
• Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC / NetScaler or F5 Big IP)
• Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems
• Prior experience integrating nurse call and/or patient monitoring systems
• Ability to deploy technology in the healthcare market is highly desired
  
  

$87,600 - $143,600 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing

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