Staff Hardware Engineer — AI Compute Systems & Bring-Up

Graphcore; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Commuter benefits

Wellness services

Employee Assistance Program (EAP)

Job summary

Graphcore in Austin, TX is seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Arm-based hardware platforms in lab and data center environments.

You will lead bring-up, validation, and troubleshooting of server blades and rack-scale infrastructure, collaborating with engineering, platform, and data center teams to ensure reliability and performance of next-generation AI systems.

Qualifications

• Bachelor's degree required in Electrical/Computer Engineering or Computer Science.
• 7 years of experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics.
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.

Responsibilities

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements.
• Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles.
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability.
• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, and validation documentation.
• Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics.
• Participate in on-call rotations or off-hours support during critical engineering milestones or hardware bring-up phases.

Skills

Server hardware architectures

Board-level debugging

Hardware validation

Python scripting

Bash scripting

Troubleshooting

Reliability engineering

Collaboration

Education

Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science

Tools

Firmware debugging tools

Telemetry analysis tools

Power diagnostics tools

Job description

Graphcore in Austin, TX is seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Arm-based hardware platforms in lab and data center environments.

You will lead bring-up, validation, and troubleshooting of server blades and rack-scale infrastructure, collaborating with engineering, platform, and data center teams to ensure reliability and performance of next-generation AI systems.