Staff Hardware Engineer - AI Compute & Rack-Scale Infra

Graphcore; Austin, Northern (TX, KY); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Commuter benefits

Wellness services

EAP

Job summary

Graphcore is seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments. This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure.

The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the

Qualifications

• Bachelor's degree or higher in a relevant field.
• 1–3+ years with server hardware architectures and board-level debugging.
• Experience analyzing hardware telemetry and power/thermal metrics.
• Hands-on with HPC systems or AI compute platforms.

Responsibilities

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, networking, and BIOS/BMC issues.
• Collaborate with server engineering teams for root-cause analysis and corrective actions.
• Support deployment of next-gen hardware through validation cycles.
• Interface with facilities to understand environmental factors affecting reliability.
• Develop and maintain SOPs, troubleshooting guides, and validation docs.
• Mentor junior technicians and engineers on diagnostics methodologies.

Skills

Server hardware

Board-level debugging

Telemetry analysis

Python

Bash

Automation tools

HPC systems

Rack-scale infra

Collaboration

Communication

Education

Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline

Tools

BIOS testing

Firmware interaction

Diagnostics tooling

Job description

Graphcore is seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments. This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure.

The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the