Senior Systems Engineer: AI Compute Hardware Bring-up

RiseMe; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) retirement plan

Commuter benefits

Job summary

Graphcore is seeking a Staff Hardware Engineer to deliver advanced support for Arm-based hardware platforms across lab and data center environments.

You will lead bring‑up, validation, and troubleshooting of server blades, racks, and rack‑scale infrastructure while collaborating with engineering and data center teams. A Bachelor’s degree in EE/CE/CS and 1–3+ years of relevant experience are required.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline.
• 1–3+ years of experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, telemetry, and power/thermal metrics.
• Hands-on with HPC AI compute platforms or rack-scale infrastructure.
• Strong collaboration and communication skills.

Responsibilities

• Lead advanced break‑fix troubleshooting for server blades, motherboards, power systems, and rack‑scale infrastructure.
• Support engineering bring‑up activities, including component validation and firmware interaction testing.
• Diagnose system‑level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements.
• Support deployment and rollout of next‑generation hardware platforms through structured validation and qualification cycles.
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability.
• Develop and maintain SOPs, troubleshooting guides, and validation documentation.
• Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics.
• Participate in on‑call rotations or off‑hours support during critical engineering milestones or hardware bring‑up phases.

Skills

Hardware debugging

Server hardware

HPC experience

Communication

Collaboration

Education

Bachelor’s degree in EE/CE/CS

Tools

Python

Bash

Job description

Graphcore is seeking a Staff Hardware Engineer to deliver advanced support for Arm-based hardware platforms across lab and data center environments.

You will lead bring‑up, validation, and troubleshooting of server blades, racks, and rack‑scale infrastructure while collaborating with engineering and data center teams. A Bachelor’s degree in EE/CE/CS and 1–3+ years of relevant experience are required.