Staff Hardware Engineer - AI Compute & Rack-Scale

Polluxa, Inc.; Austin (TX); On-site; USD 120,000 - 200,000; Full time

Job summary

Graphcore is seeking a Staff Hardware Engineer to provide advanced support for Arm-based hardware platforms across lab and data center environments. You will lead break-fix troubleshooting, assist with bring-up activities, and work with cross-functional teams to ensure reliability and performance of next-generation AI compute systems.

The role emphasizes collaboration with server engineering, firmware, and facilities teams to drive root-cause analysis and qualified deployment of new hardware in

Responsibilities

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements.
• Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles.
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability.
• Develop and maintain standard operating procedures (SOPs), troubleshooting

Job description

Graphcore is seeking a Staff Hardware Engineer to provide advanced support for Arm-based hardware platforms across lab and data center environments. You will lead break-fix troubleshooting, assist with bring-up activities, and work with cross-functional teams to ensure reliability and performance of next-generation AI compute systems.

The role emphasizes collaboration with server engineering, firmware, and facilities teams to drive root-cause analysis and qualified deployment of new hardware in