Staff Forward Deployed Engineer

Logoslabs; San Francisco (CA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Company Equity

30 days holiday + bank holiday

5 days paid volunteering leave

Private Health Insurance

Life Insurance

Pension

Access to mental health support

Job summary

Matillion is seeking a Staff Forward Deployed Engineer to lead Maia rollouts, working remotely with distributed teams and onsite when needed. You will architect production-grade solutions, modify platform code where required, and uphold high engineering standards under delivery pressure.

You will own engagements end-to-end, build complex data pipelines across cloud platforms, and mentor junior engineers while collaborating with Sales, Product, and Customer Success to drive adoption and expansion.

Qualifications

• 5+ years of production-grade software development and data integration experience.
• Expert Python, SQL, and OO skills (Java/Go) for reusable architectures.
• Deep knowledge of distributed systems, CI/CD, Kubernetes, and cloud providers (AWS/Azure/GCP).
• Hands-on data pipelines and cloud data platforms like Snowflake, Databricks, Redshift, or BigQuery.

Responsibilities

• Own end-to-end customer engagements from discovery to production cut-over.
• Build complex data pipelines and integrations across cloud data platforms.
• Modify Matillion’s underlying codebase when needed, maintaining quality and security standards.
• Deliver MVPs quickly by diagnosing customer problems and narrowing scope to accelerate adoption.
• Mentor junior engineers and collaborate with Sales, Product, Engineering, and Customer Success.

Skills

Python

SQL

Java/Go

Distributed systems

CI/CD

Kubernetes

Tools

Kubernetes

Snowflake

Databricks

Redshift

BigQuery

Job description

Are you ready to shape the future of data?

Matillion is the company behind Maia, the AI Data Automation platform.

In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster.

We started in Manchester and now we’re global - with teams across the UK, US and India.

We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it.

The Staff Forward Deployed Engineer is the senior operator we put on our most significant and complex Maia rollouts and expansions. Working primarily remotely with our distributed teams and on-site when it counts, they own these engagements end to end, architecting and building production-grade solutions, modifying Matillion’s own product code where the platform needs it, and holding the highest engineering bar under real delivery pressure.

A true force multiplier, they work at every level and across Sales, Product, Engineering, and Customer Success: earning technical wins, acting as a hands‑on escalation point to Customer Success, and driving adoption and expansion in their accounts. They ship quickly and to standard in a low-friction way, turn their work into reusable assets and product feedback, and mentor the FDEs coming up behind them.

What you will be doing:

• Owning end-to-end customer engagements by running discovery, architecting multi‑cloud deployments, writing production‑grade code, and guiding projects through to production cut‑over.

• Building complex data pipelines, models, and integrations across cloud data platforms to ensure customers achieve the core outcomes they adopted Maia for.

• Modifying Matillion’s underlying codebase directly when native platform features are missing, adhering to strict engineering, security, and quality standards.

• Delivering fast, pragmatic MVPs by diagnosing real underlying customer problems, questioning initial requirements, and shrinking scope to accelerate platform adoption.

• Cultivating executive trust and serving as a cross‑functional catalyst across Sales, Product, Engineering, and Customer Success to resolve complex escalations at the first point of contact.

• Enabling total customer self‑sufficiency by training internal champions and creating clear handover documentation for Customer Success and Support teams upon project exit.

• Securing technical wins during pre‑sales cycles through technical discovery, proof‑of‑concept deliveries, objection handling, and joint strategy work with Account Executives.

• Influencing product evolution by identifying repeating delivery patterns, submitting structured product feedback, and building reusable implementation frameworks that minimize future custom work.

• Working agentic‑first by integrating AI tools across the entire delivery lifecycle while setting clear quality validation standards for AI‑generated outputs.

• Elevating team performance by mentoring junior engineers, shaping hiring standards, refining delivery processes, and continuously updating expertise in emerging AI and cloud tech.

What we are looking for:

• 5+ years of experience in production‑grade software development and data integration, featuring expert Python, SQL, and object‑oriented skills (Java/Go) for designing reusable architectures and refactoring complex codebases.

• Deep knowledge of distributed systems, data architecture, CI/CD, Kubernetes, secure enterprise networking, and at least one major cloud provider (AWS, Azure, or GCP).

• Hands‑on expertise in scalable data pipelines and cloud data platforms like Snowflake, Databricks, Redshift, or BigQuery, alongside familiarity with the broader Matillion product estate.

• Disciplined use of AI tools across the delivery process with the ability to validate output, supported by optional experience in production LLMs, RAG, and AI agents.

• Proven background in customer‑facing technical delivery, spanning pre‑sales technical discovery, hands‑on implementation, and escalation management.

• Excellent communication skills to connect with both C‑suite executives and technical developers during complex debugging sessions.

• Strong engineering judgment and systems thinking to make sound architectural trade‑offs between speed, scalability, and maintainability under ambiguity.

• Execution bias and high autonomy to deliver working production systems independently in high‑pressure environments.

• Deep customer empathy and rapport‑building capabilities that establish long‑term trust with technical teams and executive stakeholders.

• Founder mentality and a multiplier mindset to take full ownership of outcomes while elevating the performance of surrounding team members.

More about Matillion

We operate a flexible working culture that promotes work‑life balance, with benefits including:

• Company Equity

• 30 days holiday + bank holiday

• 5 days paid volunteering leave

• Private Health Insurance

• Life Insurance

• Pension

• Access to mental health support

Your Safety

Matillion recruiters will only contact you from @matillion.com email addresses. We occasionally work with trusted recruiting partners; they will always tell you they are working on our behalf. We will never ask for money, fees, or bank details at any point in the hiring process. If something feels off, trust that instinct. Don't click any links. Go straight to matillion.com/careers to verify open roles or reach us at [email protected].

Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.