Staff Engineer, Partner Lab Support

1000 Micron Technology, Inc.; San Jose (CA); On-site; USD 122,000 - 302,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Paid time-off and holidays

Paid family leave

Job summary

1000 Micron Technology, Inc. is seeking a Customer Enablement Engineer in San Jose, California to support LPDDR products. This position involves hands-on technical support and collaboration with customer teams to ensure successful product deployment.

The ideal candidate will have a Bachelor’s degree in Electrical Engineering and over 10 years of memory product experience, demonstrating excellent problem-solving and communication skills. A comprehensive benefits package is offered.

Qualifications

• 10+ years of experience in DRAM or memory product engineering.
• Deep technical understanding of DRAM architecture and LPDDR products.
• Proven experience providing direct customer support.

Responsibilities

• Act as on-site customer enablement engineer for LPDDR products.
• Provide hands-on technical support through lab debug.
• Drive identification of system-level risks.

Skills

Technical support experience

Problem-solving skills

Communication skills

System-level debug experience

Education

Bachelor’s degree in Electrical Engineering or related field

Job description

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Role Overview

The Customer Enablement team ensures that the products we build perform reliably in the environments our customers depend on. This role centers on LPDDR customer enablement, working on‑site with customers in SanJose and collaborating directly with customer system and silicon engineers to drive joint system evaluation, accelerate product qualification, and ensure successful deployment of Micron LPDDR products in next‑generation platforms.

Responsibilities

• Act as an on‑site customer enablement engineer, supporting joint system evaluation, silicon bring‑up, and early platform integration activities for LPDDR products.
• Provide direct, hands‑on technical support through face‑to‑face discussions, lab debug, and rapid issue resolution.
• Drive early identification and mitigation of system‑level risks related to signal integrity, power, timing margins, performance, and reliability.
• Serve as a primary technical interface between Micron and the customer for LPDDR engineering topics.
• Clearly communicate Micron LPDDR architecture, design intent, and silicon behavior to customer system and silicon teams.
• Translate customer system observations and requirements into actionable engineering inputs for Micron internal teams.
• Prepare concise technical summaries, debug reports, and customer‑facing documentation to support alignment and decision‑making.

Minimum Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field.
• 10+ years of experience in DRAM or memory product engineering, design, or system‑level support roles.
• Deep technical understanding of DRAM architecture, LPDDR products, and memory subsystem behavior.
• Proven experience providing direct customer support, including on‑site or resident engineering roles.
• Strong problem‑solving skills with hands‑on experience in system‑level debug and failure analysis.
• Excellent communication skills, with the ability to engage directly and effectively with customer engineers.
• Ability to work independently and drive complex, cross‑functional issues to closure.

Preferred Qualifications

• Prior on‑site customer assignment experience in SanJose or equivalent customer locations.
• Experience supporting leading mobile, SoC, or system customers.
• Ability to bridge design, product engineering, system, and quality perspectives.
• Demonstrated technical leadership, including mentoring or guiding other engineers.
• Experience working with global, cross‑regional engineering teams.
• Japanese communication skill to communicate LPDDR engineering in Micron Japan.

Compensation

US base salary range: $122,000.00 – $302,000.00 per year. Additional compensation may include benefits, bonuses, and equity. Salary within the range is determined by role, level, location, and individual factors such as experience and education.

Benefits

Micron offers a comprehensive benefits package that includes medical, dental, and vision plans, protection for your income if you are unable to work due to illness or injury, paid family leave, robust paid time‑off, and paid holidays. For additional information regarding the benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

EEO Statement

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.