Staff Engineer, Partner Lab Support

Micron Technology, Inc; San Jose (CA); On-site; USD 122,000 - 302,000; Full time

Job summary

Micron Technology, Inc in San Jose is seeking an experienced Customer Enablement Engineer for LPDDR products. This role is critical in supporting customers by providing technical assistance during system evaluations and integration.

The ideal candidate will possess 10+ years in memory product engineering and a deep understanding of DRAM architecture. Compensation ranges from $122,000 to $302,000 per year. Join a world leader in memory solutions!

Qualifications

• 10+ years of experience in DRAM or memory product engineering, design, or system-level support.
• Deep technical understanding of DRAM architecture and LPDDR products.
• Experience providing direct customer support, including on-site or resident engineering.

Responsibilities

• Act as an on-site customer enablement engineer for LPDDR products.
• Provide direct, hands-on technical support through lab debug and issue resolution.
• Drive early identification of system-level risks related to performance and reliability.

Skills

Technical support

Problem-solving

Communication

System-level debug

Education

Bachelor’s degree in Electrical Engineering

Job description

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Customer Enablement team ensures that what we build performs reliably in the environments our customers depend on most. This role is central to that mission by providing on‑site support for LPDDR customers in SanJose.

Responsibilities

• Act as an on‑site customer enablement engineer, supporting joint system evaluation, silicon bring‑up, and early platform integration activities for LPDDR products.
• Provide direct, hands‑on technical support through face‑to‑face discussions, lab debug, and rapid issue resolution.
• Drive early identification and mitigation of system‑level risks related to signal integrity, power, timing margins, performance, and reliability.
• Serve as the primary technical interface between Micron and the customer for LPDDR engineering topics.
• Clearly communicate Micron LPDDR architecture, design intent, and silicon behavior to customer system and silicon teams.
• Translate customer system observations and requirements into actionable engineering inputs for Micron internal teams.
• Prepare concise technical summaries, debug reports, and customer‑facing documentation to support alignment and decision‑making.

Minimum Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field.
• 10+ years of experience in DRAM or memory product engineering, design, or system‑level support roles.
• Deep technical understanding of DRAM architecture, LPDDR products, and memory subsystem behavior.
• Proven experience providing direct customer support, including on‑site or resident engineering roles.
• Strong problem‑solving skills with hands‑on experience in system‑level debug and failure analysis.
• Excellent communication skills, with the ability to engage directly and effectively with customer engineers.
• Ability to work independently and drive complex, cross‑functional issues to closure.

Preferred Qualifications

• Prior on‑site customer assignment experience in SanJose or equivalent customer locations.
• Experience supporting leading mobile, SoC, or system customers.
• Ability to bridge design, product engineering, system, and quality perspectives.
• Demonstrated technical leadership, including mentoring or guiding other engineers.
• Experience working with global, cross‑regional engineering teams.
• Japanese communication skill to communicate LPDDR engineering in Micron Japan.

Job Profile(s): Applications Engineer4 – Applications Engineer5.

Compensation: $122,000.00 – $302,000.00 per year (base salary).

Micron is an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.