Staff Engineer - Midrange

Frost Bank; San Antonio (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

Frost Bank is seeking a Staff Engineer – Midrange to lead OpenShift initiatives and coordinate cross-functional teams across IT and business units. You will develop automation, drive reliability, and guide architecture for enterprise OpenShift deployments.

The role emphasizes collaboration, strategic planning, and ongoing optimization of complex systems, with a focus on security, performance, and scalability in Frost Bank's technology environment.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent relevant experience
• 6+ years of experience diagnosing and resolving intricate issues across interconnected programs and systems
• 3+ years of experience architecting, building, and supporting production OpenShift clusters
• Experience with OpenShift/Kubernetes storage such as PortWorx
• Experience with ArgoCD (GitOps) technology and best practices
• Excellent written and verbal communication skills
• Advanced experience with Microsoft 365 Technologies and Azure AD

Responsibilities

• Plan, implement, configure, and support OpenShift systems and applications, ensuring high availability, performance, and alignment with enterprise standards
• Respond to, troubleshoot, and resolve complex OpenShift issues and escalations to minimize downtime
• Perform root cause analysis and document resolution strategies for long-term stability
• Collaborate with IT teams, management, and business units on cross-functional projects
• Develop automation tools for provisioning, management, and security in OpenShift environments
• Identify and lead enhancement projects for systems and applications
• Lead technical teams and provide direction on complex technical issues

Skills

Leadership

Communication

Problem solving

Project management

Strategic thinking

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Master’s degree in a relevant field

Tools

OpenShift

Kubernetes

ArgoCD

PortWorx

GitOps

Job description

Job Description

It’s about process, progress, and people. Are you someone that loves to create new systems? Do you have a knack for moving things forward? Do you like collaborating with people to accomplish big projects? If so, the Staff Engineer – Midrange position could be your calling. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are

As a Staff Engineer – Midrange, you are our subject matter expert, leading technical efforts on OpenShift. You believe in effective communication and innovation and are excited to collaborate with others towards succeeding business objectives. Our Staff Engineers have a passion for people as they provide leadership and guidance to team members. You welcome a challenge and strive to continuously optimize system and program functionality with integrity, caring and excellence in mind.

What you’ll do

• Plan, implement, configure, and support OpenShift systems and applications, ensuring high availability, performance, and alignment with enterprise standards
• Respond to, troubleshoot, and resolve the most complex OpenShift issues and escalations to minimize downtime and restoring services efficiently
• Perform root cause analysis and document resolution strategies, promoting continuous improvement and long-term stability
• Collaborate with IT teams, management, and business units on cross-functional projects, supporting infrastructure, security, and large-scale outage recovery across OpenShift environments
• Develop automation tools for provisioning, management, and security, increasing operational efficiency and ensuring repeatability in OpenShift environments
• Identify and lead enhancement projects for systems and applications, driving improvements in performance, security, and scalability across the enterprise
• Always take action with Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need

• Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent relevant experience
• Advanced knowledge in independently diagnosing and resolving intricate issues across interconnected programs and systems, ability to develop and implement effective, innovative solutions, typically requiring a minimum of 6+ years of experience
• 3+ years of experience with architecting, building, and supporting production OpenShift clusters
• Extensive experience in managing complex project and solving advanced engineering related issues
• Experience with project management methodologies
• Strong knowledge in designing, analyzing, and optimizing complex systems or products
• Advanced knowledge in specific engineering disciplines and technologies such as Microsoft 365 Technologies, Azure Active Directory
• Ability to align engineering projects with organizational goals and contribute to strategic planning
• Ability to lead technical teams and provide direction on complex technical issues
• Experience with OpenShift/Kubernetes storage such as PortWorx
• Experience with ArgoCD (GitOps) technology and best practices
• Experience installing, maintaining, and upgrading Operators
• Excellent written and verbal communication skills
• Advanced experience in Microsoft Office applications

Additional Preferred Skills

• Master’s degree in a relevant field
• Red Hat Certified Engineer + OpenShift Specialization certifications
• Red Hat Certified Architect (RHCA) certification

Our Most Important Relationship Starts Here

Frost’s commitment to cultivate long‑term relationships is one of the reasons we’re recognized as a premier employer in the financial services industry. To attract qualified professionals, we offer an environment that’s supportive of both your professional and personal goals by providing our employees with competitive salaries and an outstanding benefits package.

Frost was named to Forbes magazine’s list of the Best Employers. Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status.