Staff, Document Specialist & Business Systems Analyst - Engineering Group

Intuitive; Sunnyvale (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Intuitive is seeking a Staff Process and Business Systems Analyst in Sunnyvale to lead PLM 2.0 evaluation, selection, and implementation, and to advance Global Asset/Tool Management initiatives. The role combines business systems analysis, process design, engineering document control, and change management to improve lifecycle processes, governance, data quality, and cross-system traceability.

As a Staff level, you will influence senior stakeholders, coach colleagues, and drive cross-functional

Qualifications

• Bachelor's degree or higher in engineering or related field; advanced degree preferred.
• 15+ years of related experience with a university degree; or 12+ with a Master's.
• Broad expertise across Engineering, Manufacturing/Process Engineering, PLM, and document control.
• Hands-on implementation experience with Oracle Agile or Oracle Cloud PLM preferred.
• Experience with Global Asset/Tool Management and asset lifecycle governance.
• Strong understanding of Manufacturing, Supply Chain, and Planning processes.
• Experience supporting PLM evaluation, migration, or platform consolidation initiatives.
• Strong business systems analysis skills: requirements, mapping, fit-gap, testing, and rollout.
• Engineering document control and change management expertise; traceability focus.
• Working knowledge of FDA 21 CFR Part 820/11, ISO 13485, and audit-ready traceability.

Responsibilities

• PLM 2.0 evaluation and implementation: lead future-state design, requirements, testing, deployment, and adoption.
• Global Asset/Tool Management: lead or support asset lifecycle strategy, governance, and evaluation.
• Strategic initiatives: drive cross-functional projects from concept to completion.
• Business systems analysis: translate needs into process designs, criteria, tests, and roadmaps.
• Engineering document control and governance: lead ECO/ECR, lifecycle governance, and traceability.
• Product data governance: support data, BOM, CAD/PDM, ALM, QMS, ERP, MES governance.
• Cross-functional problem solving: resolve complex process and data issues with independent judgment.
• Implementation execution: coordinate testing, readiness, training, cutover, and stabilization.
• Stakeholder influence: partner with Engineering, Manufacturing, Quality, Regulatory, IT, and Global sites.
• Master data and digital thread readiness: support master data governance and digital thread enablement.
• Mentorship and standards: coach staff on documentation standards and PLM best practices.

Skills

PLM Systems

Process Design

Data Governance

Documentation Control

Change Management

Cross-functional Collaboration

Stakeholder Influence

BOM Governance

Traceability

GxP / Regulatory Compliance

Education

Bachelor's degree in engineering, information systems, computer science, or related discipline

Advanced degree preferred

Tools

Oracle Agile / Oracle Cloud PLM

Windchill

Teamcenter

Enovia

Job description

Primary Function of Position

The Staff Process and Business Systems Analyst leads process, data, documentation, and business systems initiatives supporting Engineering transformation. The immediate focus is PLM 2.0 evaluation, selection, and implementation, along with Global Asset / Tool Management evaluation and deployment. This role combines business systems analysis, process design, engineering document control, and change management expertise to improve product lifecycle processes, documentation governance, data quality, compliance, and cross-system traceability across Engineering and downstream operational stakeholders. As a Staff role, this position uses broad expertise and unique knowledge to contribute to company objectives, lead departmental and cross-functional projects, influence senior stakeholders, operate independently on complex issues, and coach colleagues in advancing technical and business expertise. The position sits within the Intuitive Engineering Business Systems and not a solution (IT) position.

Roles and Responsibilities

• PLM 2.0 evaluation and implementation : Lead platform evaluation, future-state process design, requirements management, fit-gap analysis, data readiness, testing, deployment, and adoption activities.
• Global Asset / Tool Management : Lead or support asset lifecycle management strategy, process design, governance, requirements definition, system evaluation, implementation, and adoption planning.
• Strategic initiative execution : Drive departmental and cross-functional initiatives from concept through completion; support resource, budget, sequencing, and implementation planning.
• Business systems analysis : Translate business needs into process designs, requirements, acceptance criteria, test plans, reporting solutions, and implementation roadmaps.
• Engineering change and documentation governance : Lead engineering document control, documentation lifecycle governance, ECO/ECR processes, traceability, and controlled documentation practices.
• Product data and BOM governance : Support product data, BOM, CAD/PDM, ALM, QMS, ERP, and MES governance across connected business systems.
• Cross-functional problem solving : Resolve complex process, data, compliance, and systems issues using independent judgment and clear evaluation criteria.
• Implementation execution : Coordinate testing, business readiness, training, change management, cutover activities, and post-go-live stabilization.
• Stakeholder influence : Build strong partnerships across Engineering, Manufacturing, Quality, Regulatory, Service, Supply Chain, IT, and global sites to align priorities and drive execution.
• Master data and digital thread readiness : Support product master data governance, metadata standards, ownership models, configuration control, digital thread enablement, and structured data reuse.
• Mentorship and standards : Coach document specialists, analysts, and cross-functional users on documentation standards, change control discipline, PLM usage, process compliance, and business systems best practices.
• Independently set priorities, drive outcomes with limited supervision, and elevate risks or decisions for senior stakeholder alignment.

Must-Have Qualifications

• Bachelor's degree in engineering, information systems, computer science, business systems, or a related technical discipline; advanced degree preferred.
• 15+ years of related experience with a University degree; or 12+ years with a Master's degree; or equivalent experience.
• Broad expertise in Engineering, Manufacturing / Process Engineering, multiple Business Systems, PLM, Document Control, or related regulated manufacturing environments.
• Hands-on implementation experience with Oracle Agile or Oracle Cloud PLM preferred; Windchill, Teamcenter, Enovia, or similar PLM platforms nice to have.
• Experience supporting Global Asset Management, equipment / tool lifecycle management, maintenance / calibration process design, asset data governance, or related workstreams.
• Strong understanding of Manufacturing Engineering, Supply Chain, and Planning business processes and functionalities.
• Experience supporting PLM evaluation, implementation, migration, major enhancement, process redesign, or platform consolidation initiatives.
• Strong business systems analysis skills including requirements management, process mapping, fit-gap analysis, testing, and implementation support.
• Strong foundation in engineering document control, change management, product documentation governance, BOM management, and traceability.
• Working knowledge of FDA 21 CFR Part 820, FDA 21 CFR Part 11, ISO 13485, quality system expectations, electronic records, documentation controls, and audit-ready traceability.
• Demonstrated ability to lead cross-functional initiatives, influence senior stakeholders, and operate independently on complex business challenges.
• Strong communication, facilitation, problem-solving, prioritization, team player, coaching, and influence-without-authority skills.
• Experience