Engineering Change Analyst III

BetterCloud; Buffalo (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

BetterCloud is seeking an Engineering Change Analyst in Buffalo, NY. The role requires leading the engineering change control and product lifecycle processes across Hardware engineering. You will coordinate cross-functional teams and ensure product configuration integrity, driving seamless transitions from development to manufacturing.

A Bachelor's degree in Engineering and over 5 years of relevant experience in hardware configuration management or document control is required. Ideal candidates have mastery of PLM systems and strong leadership skills.

Qualifications

• 5+ years of experience in Hardware configuration management, engineering change control, or document control.
• Extensive experience navigating major PLM systems.
• Strong understanding of ISO documentation standards and regulatory maintenance.

Responsibilities

• Lead the Engineering Change Order (ECO) and Engineering Change Request (ECR) lifecycle.
• Ensure governance of configuration management and adherence to ISO standards.
• Act as a mentor and expert for engineering teams.

Skills

Hardware configuration management

Product Lifecycle Management (PLM)

Bill of Materials (BOM) management

CAD workflows (SolidWorks, PTC Onshape)

ERP/SAP systems

Analytical and reporting skills (Excel)

Communication and leadership

Education

4 Year / Bachelor's Degree in Engineering, Technology, or equivalent

Tools

Arena

3Dexperience

SolidWorks

PTC Onshape

Microsoft Excel

Job description

Who we are looking for

An Engineering Change Analyst to lead and govern the engineering change control, documentation management, and product lifecycle (PLM) processes across our Hardware engineering and manufacturing ecosystem. You will have full accountability for the integrity of our product configuration, driving the seamless transition of product changes from development through manufacturing, and serving as the key coordinator across cross‑functional teams.

What you will do

• Lead the end‑to‑end Engineering Change Order (ECO) and Engineering Change Request (ECR) lifecycle, managing the workflows, approvals, and implementation schedules across local and remote teams.
• Take accountability for configuration management governance, ensuring all engineering document updates, drawings, and specifications strictly adhere to ISO standards, quality requirements, and revision control protocols.
• Actively support all efforts to simplify, streamline, and enhance the engineering change and configuration management processes.
• Act as a hands‑on mentor and subject matter expert for engineering teams, conducting deep‑dive reviews of Bills of Materials (BOMs), assembly structures, and part records to ensure alignment with documentation standards.
• Serve as the primary interface between engineering, supply chain, quality, and manufacturing operations, translating complex engineering changes into clear business impact, cost assessments, and production timelines.
• Bridge New Product Introduction (NPI) and high‑volume production, ensuring that prototype configurations are matured, validated, and successfully transitioned into stable, production‑ready system baselines.
• Balance change implementation speed with operational stability, strategically managing the volume and priority of changes to prevent production disruptions while keeping pace with engineering innovation.
• Perform additional duties as assigned.

What you will need

• 4 Year / Bachelors Degree – Engineering, Technology, or equivalent technical discipline required.
• 5+ years of experience in Hardware configuration management, engineering change control, or document control in a fast‑paced engineering or manufacturing environment.
• Extensive experience administering and navigating major Product Lifecycle Management (PLM) systems such as Arena or 3Dexperience.
• Mastery of Bill of Materials (BOM) management, including parent‑child relationships, multi‑level structures, and change effectivity strategies.
• Practical understanding of CAD workflows and modeling environments (e.g., SolidWorks or PTC Onshape) to interpret engineering drawings and design intents.
• Familiarity with ERP/SAP systems to ensure seamless integration between engineering releases and procurement/manufacturing execution systems.
• Experience facilitating Change Control Board (CCB) meetings, driving alignment, decisions, and action items among diverse, cross‑functional stakeholders.
• Proven track record supporting New Product Introduction (NPI) programs and managing the maturation of technical documentation from prototype to mass production.
• Strong knowledge of ISO documentation standards, quality management systems (QMS), and regulatory record maintenance.
• Advanced analytical and reporting skills, including proficiency with Microsoft Excel (Pivot Tables, VLOOKUPs, data visualization) to track ECO KPIs and lifecycle metrics.
• Exceptional communication and leadership skills to influence cross‑functional teams, resolve technical documentation disputes, and translate engineering changes into operational execution plans.
• Experience in leveraging AI tools to accelerate Engineering workflow.
• Ability to read, write, speak, and understand English.