Staff Dining Attendant

Fairmont Hotels & Resorts; New Orleans (LA); On-site; USD 25,000 - 36,000; Full time

Job summary

Fairmont New Orleans is seeking a friendly Staff Dining Room Attendant to provide warm, professional service to hotel colleagues in the Staff Dining Room. You will maintain cleanliness, set up buffets, restock items, and support culinary and stewarding teams during meal periods.

The ideal candidate will have experience in food service, a strong focus on food safety and presentation, and the ability to work efficiently in a fast-paced environment.

Qualifications

• Previous experience in food service or hospitality is preferred.
• Food safety certification required or ability to obtain per state regulations.
• Strong focus on cleanliness, organization and presentation.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide warm, friendly service to hotel colleagues in the Staff Dining Room.
• Maintain the Staff Dining Room, buffet, beverage stations, tables, chairs, and service areas.
• Assist with opening and closing procedures for the Staff Dining Room.
• Set up buffet stations, dining areas, utensils, condiments, beverages, and other service items.
• Restock utensils, napkins, condiments, cups, beverages, and other supplies.
• Monitor buffet presentation and communicate shortages to leadership.
• Ensure food is presented according to established standards.
• Maintain temperatures and follow food safety procedures.
• Clear and reset tables; empty garbage and recycling; maintain cleanliness.

Skills

Communication skills

Teamwork

Customer service

Attention to cleanliness

Education

Food safety certification

Job description

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description

• Provide warm, friendly, and professional service to hotel colleagues using the Staff Dining Room.
• Maintain the Staff Dining Room, buffet, beverage stations, tables, chairs, and service areas in a clean and organized condition.
• Assist with opening and closing procedures for the Staff Dining Room.
• Set up buffet stations, dining areas, utensils, condiments, beverages, and other required service items.
• Replenish food and beverage items throughout meal periods while maintaining proper presentation and cleanliness.
• Monitor buffet presentation and communicate low or depleted items to Culinary colleagues.
• Ensure food is presented according to established standards and procedures.
• Maintain appropriate temperatures and follow food safety procedures as directed.
• Clear used plates, trays, utensils, cups, and other items from tables and dining areas.
• Clean and reset tables throughout service periods.
• Empty garbage and recycling and maintain appropriate waste disposal procedures.
• Clean and sanitize tables, chairs, counters, beverage stations, buffet equipment, and other assigned areas.
• Maintain cleanliness of floors and other Staff Dining areas throughout the day.
• Restock utensils, napkins, condiments, cups, beverages, and other supplies.
• Assist Culinary and Stewarding teams with transporting food, dishware, and supplies as required.
• Maintain appropriate inventory levels and communicate shortages to leadership.
• Assist with special colleague meals, hotel events, celebrations, and other colleague engagement activities.
• Respond to colleague questions and requests in a friendly and professional manner.
• Communicate maintenance, cleanliness, safety, or equipment concerns promptly to the appropriate department.
• Follow all food safety, sanitation, hygiene, and workplace safety procedures.
• Maintain proper personal hygiene and professional appearance in accordance with hotel standards.
• Support Fairmont New Orleans colleague engagement initiatives by helping create a welcoming and positive dining environment.
• Maintain respectful and professional relationships with colleagues across all departments.
• Follow all departmental SOPs and Fairmont New Orleans policies.
• Perform additional duties as assigned.

Qualifications

• Previous food service, restaurant, cafeteria, hotel, banquet, or hospitality experience preferred.
• Previous experience in a high-volume food service environment is an asset.
• Food safety certification required or ability to obtain in accordance with applicable Louisiana requirements.
• Strong attention to cleanliness, organization, and presentation.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and service-oriented personality.
• Ability to work efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Reliable, responsible, and punctual.
• Ability to maintain a positive and professional attitude throughout the shift.
• Ability to follow food safety, sanitation, and departmental procedures consistently.
• Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required.
• Must be legally authorized to work in the United States.

Additional Information

All your information will be kept confidential according to EEO guidelines.