Staff Development Specialist II

Health & Human Services; Morganton (NC); On-site; USD 55,000 - 97,000; Full time

Job summary

The North Carolina Department of Health and Human Services is seeking a Staff Development Specialist II at Broughton Hospital to design and deliver training programs for staff across the facility.

You will manage calendars, create materials, and coordinate LMS-based trainings, CPI and CPR certifications, and ensure completion tracking. The role requires collaboration with hospital administration and adherence to state policies.

Qualifications

• Bachelor’s degree and three years of training development experience or an equivalent combination of education and experience.
• Documented experience creating training and/or educational materials
• Documented experience teaching adult learners
• Experience teaching in a hospital or healthcare setting
• Experience creating training videos

Responsibilities

• Preparing and developing training programs, plans, schedules, annual calendars, and materials.
• Identifying training and development objectives
• Assisting participants with NC Learning Management System (LMS) training registrations
• Providing direct classroom instruction and evaluating and revising programs as needed
• Documenting training completion in several databases
• Conducting training needs assessments to determine training needs
• Obtaining and maintaining Instructor certification for required trainings
• Creating and maintaining training content (lesson plans, presentations, tests)
• Creating annual training calendars and scheduling classes in LMS
• Delivering training face-to-face or online as needed
• Conducting and analyzing evaluations on training classes
• Administering eMerge (Epic) SNOW training tickets
• Serving on hospital committees and work groups

Skills

Training program development

Adult learning principles

Documentation and records management

Group instruction

Collaboration with hospital admin

Education

Bachelor’s degree

Job description

Job Details

Agency Dept of Health and Human Services Division Broughton Hospital Job Classification Title Staff Development Specialist II (S) Position Number 60044776 Grade NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

Staff Development Specialist II Broughton Hospital is currently recruiting for a Staff Development Specialist II position to work in the hospital’s Staff Development department.

The normal working scheduled for this position is Monday through Friday from 8:00am to 5:00pm; however, flexibility is required for training purposes and to meet the overall needs of the hospital.

Key Responsibilities

• Preparing and developing training programs, plans, schedules, annual calendars, and materials;
• Identifying training and development objectives;
• Assisting participants with NC Learning Management System (LMS) training registrations;
• Providing direct classroom instruction and evaluating and revising programs as needed;
• Documenting training completion in several databases;
• Conducting training needs assessments to determine training needs;
• Obtaining and maintaining Instructor certification for all required GHO and supervisory trainings;
• Creating, editing, and maintaining the GHO and supervisory training content, which includes lesson plans, PowerPoint presentations, competency tests, etc.;
• Creating an annual training calendar, scheduling classrooms, establishing training classes in the Learning Management System (LMS), and providing participant training credit through LMS, the Staff Development application, and any other associated training sites (i.e. CPI, AHA, etc.);
• Preparing and developing training programs, plans, and materials that can be delivered face-to-face or in an online format as deemed necessary by Hospital Administration, employee needs assessments, and/or at the direction of the Staff Development Director;
• Conducting and analyzing comprehensive evaluations on all training classes that are delivered;
• Administering eMerge (Epic) Service Now (SNOW) training tickets; and
• Serving on various hospital committees and work groups as deemed necessary by Hospital Administration or the Staff Development Director.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $55,221 - $96,639

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required.

Applicants who possess the following skills are preferred:

• Knowledge, Skills, and Abilities / Competencies Bachelor’s degree and three (3) years of training development experience or an equivalent combination of education and experience
• Documented experience creating training and/or educational materials
• Documented experience teaching adult learners

• Experience teaching in a hospital or healthcare setting
• Experience creating training videos

Conditional Requirements

* This position is designated as Non-Mandatory and is not required to report or stay over during adverse weather events.

Selected applicants must be able to pass a State Bureau of Investigation Criminal History Check, and complete and pass BLS/CPR training and Crisis Prevention Intervention (CPI) training during orientation.

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

About the Facility

Broughton Hospital is one of the three regional psychiatric hospitals with statutory responsibility for operating as part of the Division of State Operated Healthcare Facilities (DSOHF). With the North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families, experiencing mental illness. Our hospital serves the western thirty-seven (37) counties of North Carolina, as part of the state's system of care and treatment for persons with mental illness.

Supplemental Contact Information

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Minimum Education and Experience

Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.