Staff Customer Engineer, Platform and Devices Enterprise Solutions

Google LLC; San Jose, Mountain View (CA, CA); On-site; USD 174,000 - 252,000; Full time

Job summary

Google LLC in the United States seeks a Staff Customer Engineer for Americas-West to support enterprise pre-sales and drive growth for Platform and Devices Enterprise Solutions. You will lead technical solution validation, engage with customers, and coordinate with Product, Marketing, and Engineering to position Google platforms at large enterprises.

The role requires deep IT infrastructure knowledge, ability to travel to customer sites and events, and a track record in deploying device

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in a technical project management or a customer-facing role.

Responsibilities

• Support enterprise pre-sales opportunities and drive growth for Platform and Devices Enterprise Solutions.
• Validate technical solutions and collaborate with Product, Marketing, and Engineering.
• Engage with C-suite executives and channel partners to secure Tech Wins.

Skills

Technical project management

Customer-facing

Networking

Identity management

Security

Communication

Cloud platforms

Sales collaboration

Education

Bachelor’s degree or equivalent practical experience

Tools

VPNs

SSO/SAML/Active Directory

Firewalls

Job description

Staff Customer Engineer, Platform and Devices Enterprise Solutions

Share Staff Customer Engineer, Platform and Devices Enterprise Solutions

corporate_fare Google place San Jose, CA, USA ; Mountain View, CA, USA ; +1 more

X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Jose, CA, USA; Mountain View, CA, USA; San Francisco, CA, USA.

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in a technical project management or a customer-facing role.

Preferred qualifications:

• Proficiency in IT infrastructure domains such as networking (including VPNs, wireless, and protocols), identity management (encompassing SSO, SAML, and Active Directory), and security (covering VPNs and firewalls).
• Track record of architecting and supporting software deployments for large enterprises, particularly within Device Management solutions and end-user computing environments.
• Ability to travel to customer sites, conferences, and other related events.

About the job

As the Customer Engineer for Americas-West, you will support enterprise pre-sales opportunities and fuel business growth for Platform and Devices Enterprise Solutions. This technical role demands a laser focus on technical sales execution, commercial acumen, and a profound understanding of the enterprise IT and security landscape. You will empower a team of sales specialists dedicated to clients, directly impact the POD sales goals, and oversee all technical solution validation, including major agreements and collaborations with leading channel partners.

You will orchestrate to develop innovative solutions and support technical account strategies. You will represent Platforms and Devices Enterprise Solutions to our top clients, forging deep connections with C-suite executives. While you will be instrumental in channeling customer insights back to Product and Go-to-Market teams, your main objective is to secure "Tech Wins," shatter business goals, and position Platforms and Devices Enterprise Solutions as the premier platform for enterprise work.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

As the Customer Engineer for Americas-West, you will support enterprise pre-sales opportunities and fuel business growth for Platform and Devices Enterprise Solutions. This technical role demands a laser focus on technical sales execution, commercial acumen, and a profound understanding of the enterprise IT and security landscape. You will empower a team of sales specialists dedicated to clients, directly impact the POD sales goals, and oversee all technical solution validation, including major agreements and collaborations with leading channel partners.

You will orchestrate to develop innovative solutions and support technical account strategies. You will represent Platforms and Devices Enterprise Solutions to our top clients, forging deep connections with C-suite executives. While you will be instrumental in channeling customer insights back to Product and Go-to-Market teams, your main objective is to secure "Tech Wins," shatter business goals, and position Platforms and Devices Enterprise Solutions as the premier platform for enterprise work.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $174000 - $252000 (USD) + 20% bonus target + equity + benefits

• Partner closely with the Enterprise Sales Team, guide potential clients and collaborators in grasping the capabilities of Google's Platform and Devices Enterprise Solutions for businesses.
• Be involved in detailing technical specifications and resolving significant technical challenges.
• Collaborate with Product Management, Marketing, and Engineering to remain current with industry shifts and innovate improvements for Google's Platform and Devices Enterprise Solutions.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.