Staff Content Designer, Search AI

Google; San Francisco (CA); On-site; USD 188,000 - 274,000; Full time

Job summary

Google is seeking a Conversation Designer in San Francisco to create conversational, voice-forward experiences across multiple surfaces. You will work with UX Designers, Researchers, Writers, and Engineers to craft flows, prompts, and multimodal interactions.

The role emphasizes user-centered design and collaboration with product teams to deliver impactful experiences. As part of Google Search, you will tackle complex challenges to maintain accessible, useful experiences for billions of users.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in UX content design, leading content-related projects in a tech product, or a related environment.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Responsibilities

• Lead content design for key work streams; scope opportunities, set the plan, and deliver high-quality UX deliverables that define strategy and shape product experiences.
• Define content requirements and principles that guide and shape AI response strategies and experiences.
• Stay current on the latest design trends and technologies in consumer technology, generative AI, and natural language processing, and leverage this knowledge to innovate.
• Influence UX and cross-functional partnerships to align stakeholder expectations, drive understanding and alignment, and advocate for user-focused content experiences.

Skills

UX content design

Portfolio link

Education

Bachelor's degree or equivalent

Job description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Mountain View, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in UX content design, leading content-related projects in a tech product, or a related environment.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• 5 years of experience working in a complex, cross-functional organization.
• 3 years of experience working with executive leaders.
• Experience with machine learning, natural language processing (NLP), or generative AI and large language models (LLMs).

About The Job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a Conversation Designer, you’ll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You’ll work on multiple projects simultaneously, collaborate with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you’ll create flows, prompts, and multi-modal interaction patterns.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $274000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Lead content design for key work streams; scope opportunities, set the plan, and deliver high-quality UX deliverables that define strategy and shape product experiences.
• Define content requirements and principles that guide and shape AI response strategies and experiences.
• Stay current on the latest design trends and technologies in consumer technology, generative AI, and natural language processing, and leverage this knowledge to innovate.
• Influence UX and cross-functional partnerships to align stakeholder expectations, drive understanding and alignment, and advocate for user-focused content experiences.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .