Staff Content Designer, Investing

wealthsimple; United States; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health and life insurance

Remote work flexibility up to 90 days/

Hybrid work model across North America

Employee resource groups

Job summary

Wealthsimple in the United States seeks a Staff-level Content Designer to own the voice of our investing product line, translating complex concepts into clear language for both new and experienced investors. This embedded role partners with design, product, and engineering to influence direction from discovery through launch.

You will write across surfaces like options, margin trading, and predictions, use AI to accelerate outputs, set content standards, and mentor peers.

Qualifications

• 7+ years of experience in content design or UX writing at senior/staff level.
• Ability to learn deeply about unfamiliar topics and become a subject matter expert.
• Hands-on experience using AI to amplify personal output or empower teammates.
• Experience embedding content practices inside a design system or guidelines.
• Ability to balance strategic thinking with tactical execution and manage multiple priorities.
• Portfolio with 3+ case studies showing impact on UX and outcomes.

Responsibilities

• Write, rewrite, and refine product content across investing surfaces such as options, margin trading, predictions, perpetuals, and futures.
• Use AI tools to research, prototype, and ship work across the product lifecycle.
• Collaborate early with product and design on major initiatives to influence scope and experience decisions.
• Build and maintain content standards, templates, patterns, and workflows for scale.
• Partner with Marketing, Brand, Legal, and Compliance to keep messaging unified.
• Mentor peers and share techniques to raise the overall craft of content.

Skills

Content design

UX writing

AI-driven writing

Mentoring

Cross-functional collaboration

Strategic thinking

Job description

Role overview

A Staff-level Content Designer is needed to own the voice of an investing product line, translating complex financial concepts into clear, jargon-light language that works for both first-time investors and seasoned traders. This is an embedded, product-team role partnering with design, product, and engineering to shape product direction from early discovery through launch, not a late-stage copy polish position.

Responsibilities

• Write, rewrite, and refine product content across sophisticated investing surfaces such as options, margin trading, predictions, perpetuals, and futures.
• Use AI tools throughout the product lifecycle to research, prototype, and ship work, including contributing code changes where appropriate.
• Collaborate early with product and design counterparts on major initiatives to influence scope, positioning, and experience decisions.
• Build and maintain content standards, templates, patterns, and workflows that scale quality across the team.
• Partner with Marketing, Brand, Legal, and Compliance to keep messaging unified and consistent across every touch point.
• Mentor and coach peers, sharing techniques that raise the overall craft of the content discipline.

Requirements

• 7 or more years of experience in content design or UX writing at a senior or staff level.
• A learner's mindset with a demonstrated track record of going deep on unfamiliar subject matter and becoming a subject matter expert.
• Hands-on experience using AI to amplify personal output or to empower teammates.
• Background developing content standards or embedding product-content best practices inside a design system.
• Ability to think strategically about content while still executing tactically on the details, and to juggle multiple competing priorities with sound judgement about when to slow down or move fast.
• Portfolio of 3 or more case studies showing how writing and design improved user experience and business outcomes.

Benefits and work setup

• Health and life insurance benefits.
• Long-term group savings plan with employer matching contributions.
• 20 vacation days, 4 wellness days, plus unlimited sick and mental health days each year.
• Policy allowing up to 90 days per year of remote work outside Canada.
• Active employee resource groups.
• Hybrid working model with a large distributed team across North America.

Nice to have

• Strong collaboration and active-listening skills, with a clear enjoyment of solving customer problems alongside cross-functional partners.