Staff Compliance Analyst

ServiceNow; Florida; Vor Ort; USD 100.000 - 150.000; Vollzeit

Zusammenfassung

ServiceNow is seeking a Staff Compliance Analyst within the Security Organization to drive and execute Certification strategies across regional and global programs. You will monitor controls, drive testing, and leverage AI to scale compliance, collaborating with Sales, Security, and Operations teams.

The role involves defining the security and compliance framework for a leading cloud company, analyzing complex problems, and delivering pragmatic solutions with reliable, proactive sense of duty.

Qualifikationen

• Experience maintaining third-party assurance programs and audits.
• Ability to analyze controls, testing, and implement improvements.
• Familiarity with ISO 27001, ISO 27018, PCI, and SOC 2 frameworks.

Aufgaben

• Measure and monitor compliance with company policies and procedures.
• Facilitate certifier requests and information gathering for audits.
• Lead onsite and remote audits, including certification and customer audits.
• Support government cyber security compliance activities.

Kenntnisse

Auditing

Compliance management

Stakeholder collaboration

Cloud security

Jobbeschreibung

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

The ServiceNow Security Organization (SSO)

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

The Staff Compliance Analyst will be responsible for contributing to and executing on the Certification strategy as defined by Security Compliance leadership. This consists of maintaining existing third-party assurance programs already held by ServiceNow, as well as driving the analysis and adoption of new programs as directed by ServiceNow leadership. This role will work collaboratively with members of the Sales, Security, and Operations teams.

This role will also effectively monitor ServiceNow's controls by understanding intent, and implementation of controls, as well as drive changes within the organization through effective testing. The successful candidate must be reliable, resourceful and have a "can-do" attitude.

What you get to do in this role:

We're looking for a highly motivated, collaborative and technically experienced Staff Compliance Analyst with ability to understand and influence cloud operational and security processes, effectively communicate ServiceNow's controls including intent, and drive changes within the organization through effective testing, and bring an understanding of how to effectively leverage AI to scale compliance for the future. The successful candidate must be reliable, resourceful and have a "can-do" attitude.

You will be a key member of our team and play an important role in defining the Security and Compliance framework for a leading cloud company. In this role you will be required to demonstrate ability to analyse difficult problems, think out-of-box and provide pragmatic solutions and recommendations.

ServiceNow current compliance initiatives are focused on, but not limited regional programs such as Spanish ENS, French HDS, Italy QC2, UK Cyber Essentials Plus, and a deep understanding and experience with global programs such as ISO 27001, ISO 27018, PCI, and SOC 2. The Senior Cyber Security Compliance Analyst will be involved in driving and measuring compliance for the cloud business systems, control areas, process, and product for company compliance initiatives.

Responsibilities

• Perform activities to help measure and monitor compliance with company policies and procedures
• Facilitate certifier requests and information gathering for external and internal audits
• Lead onsite and remote audits - both certification and customer audits
• Conduct activities to comply with the various Government Cyber Security