Staff Clerk (formerly Staff Assistant I)

The Intersect Group; Lakeland (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

The Intersect Group in Lakeland, FL is seeking a Staff Clerk to support print and ship operations in a healthcare services environment. Responsibilities include printing, packaging, labeling, and timely delivery of documents while ensuring privacy and security compliance.

Ideal candidates hold a high school diploma and have experience in office, mailroom, print services, shipping, or administrative support, with proficiency in MS Word and Excel and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent required.
• Experience in office, mailroom, print services, shipping, or admin support preferred.
• Proficiency with Microsoft Office (Word and Excel).
• Ability to handle large volumes of documents and shipments accurately.
• Ability to lift up to 50 pounds.
• Strong attention to detail and time management.
• Reliable attendance and confidentiality.
• Healthcare industry experience preferred.

Responsibilities

• Print, organize, and prepare documents for shipment.
• Pack, label, and prepare outbound materials.
• Maintain daily mailing schedules with tracked info.
• Operate printers, copiers, scanners, and shipping equipment.
• Process incoming mail and scanned documents.
• Monitor inventory and order office/shipping supplies.
• Ensure HIPAA compliant handling of confidential information.

Skills

Printing

Shipping

Documentation

HIPAA compliance

Organizational skills

MS Word

MS Excel

Team player

Attention to detail

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Printers & shipping equipment

Job description

## Staff Clerk (formerly Staff Assistant I)**Lakeland,FL33811**Posted: 07/02/2026Employment Type:ContractCategory: Assistant / AdminJob Number: 250650Work Location: On-Site## Job Description**ROLE SUMMARY** The Intersect Group is seeking a Staff Assistant I to support Print and Ship operations within a fast paced healthcare services environment. This role is responsible for ensuring documents and materials are accurately printed, organized, packaged, and delivered while maintaining strict compliance with privacy and security requirements. The ideal candidate will play a key role in supporting daily operational workflows by managing document processing, shipping activities, inventory tracking, and administrative support tasks. Success in this position requires strong organizational skills, accuracy, reliability, and a commitment to maintaining quality and compliance standards. **KEY RESPONSIBILITIES** • Print, organize, and prepare documents for shipment according to established procedures • Package, label, and prepare outbound materials for timely and accurate delivery • Maintain daily mailing schedules and ensure tracking information is updated and documented properly • Operate printers, copiers, scanners, and shipping equipment to support operational needs • Process incoming mail, electronic files, scanned documents, and file uploads • Monitor inventory levels and coordinate ordering of office and shipping supplies as needed • Ensure HIPAA compliant handling, storage, and disposal of confidential documents and sensitive information • Maintain a clean, organized, and safe work environment while following company policies and procedures **KEY REQUIREMENTS** • High school diploma or equivalent required • Prior office, administrative, mailroom, print services, shipping, or operational support experience preferred • Proficiency with Microsoft Office applications including Word and Excel • Ability to accurately process, track, and organize large volumes of documents and shipments • Understanding of document management, shipping procedures, and administrative support functions • Ability to lift and move materials weighing up to 50 pounds • Strong attention to detail with a focus on accuracy and quality • Excellent organizational and time management skills with the ability to prioritize competing tasks • Strong communication skills and ability to work effectively in a team environment • Reliable attendance, accountability, and commitment to maintaining confidentiality **PREFERRED QUALIFICATIONS** • Healthcare industry experience • Experience working in regulated environments with sensitive or confidential information • Familiarity with HIPAA requirements and privacy standards • Previous experience supporting high volume document processing or shipping operations **WHAT SUCCESS LOOKS LIKE** • Consistently delivering accurate and timely shipment processing • Maintaining organized and efficient document handling procedures • Ensuring compliance with HIPAA and company confidentiality requirements • Supporting operational workflows through dependable execution and attention to detail • Contributing to a collaborative and service oriented team environment **WHY JOIN THIS OPPORTUNITY** • Opportunity to join a stable and growing healthcare focused organization • Collaborative team environment with strong operational support • Consistent Monday through Friday work schedule • Meaningful role supporting critical business operations and customer service delivery • Opportunity to develop professional experience within healthcare operations and administration