Print Services Traffic Coordinator

AdventHealth; United States; On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Apopka, FL is seeking a Print Services specialist to oversee daily print operations and quote generation for internal customers. You will coordinate with the production team to ensure timely, accurate fulfillment of requests and maintain production schedules across in-house and outside vendors.

The role requires strong organizational, communication, and problem-solving skills, with hands-on experience in print workflow systems and familiar Adobe tools.

Qualifications

• Able to work independently and in a team environment under deadline pressure; handle multiple projects simultaneously and prioritize work effectively.
• Excellent organizational and time management skills.
• Able to adapt to changes and remain calm to meet ever-changing and last-minute print requests.
• Basic working knowledge of InDesign, Illustrator, Photoshop, Acrobat, Adobe Suite and familiar with industry quality standards such as SNAP/GrayCol to ensure print quality.
• Ability to visually inspect electronic files and printed products for meeting acceptable quality standards and make effective decisions quickly to ensure smooth production processes.
• Thorough understanding of printer and finishing equipment capabilities.
• Excellent verbal and written communication skills.
• Detail and accuracy oriented.
• Excellent interpersonal skills in working closely with press operators, artists, internal customers, outside vendors, and division supervisors/managers.

Responsibilities

• Oversee the daily operations of processing all print requests.
• Provide quotes to customers and coordinate jobs with the Print Services production team.
• Complete all requests, obtain approvals, and process requests into production.
• Participate in outstanding customer service.
• Maintain relationships with internal and external partners.
• Ensure efficient and accurate completion of print jobs.
• Manage Print Services workflow system to monitor workflow, set priorities, and schedule production.
• Assist as implementation support and trainer for the order management system.
• Activate accounts in the order management system for site access.
• Create catalogs in the order management system for client ordering processes.
• Advise on print specifications, cost efficiencies, and alternatives to meet project goals.
• Evaluate production paths (in-house vs outsourced) based on equipment and turnaround.
• Coordinate orders with outside vendors for print requirements.
• Escalate complex projects to leadership or branding approval when needed.
• Assist in processing requests from creation to production.
• Provide accurate and timely quotes to customers.
• Maintain RX script records and monthly reports for state health department.
• Reconcile charges for all print jobs.
• Operate production print equipment as needed.
• Support monthly operational reporting and analytics on print volumes and costs.

Skills

Time management

Organizational skills

Communication skills

Attention to detail

Team collaboration

Deadline management

Adaptability

Problem solving

Education

High School Diploma or equivalent

Healthcare field study

Tools

InDesign

Illustrator

Photoshop

Acrobat

Adobe Suite

Microsoft Word

Excel

Publisher

Job description

Our Promise to You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits from Day One

• Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule and Location

Schedule: Full time Shift: Day (United States of America)

Address: 5050 WESLEY RD City: APOPKA State: Florida Postal Code: 32712

Job Description

• Responsible for overseeing the daily operations of processing all print requests.
• This position provides quotes to customers and coordinates jobs with the Print Services production team.
• Additionally, this role completes all requests, obtains approvals, and processes requests into production.
• In addition, this position actively participates in outstanding customer service.
• Additionally, this role maintains relationships that are equally respectful to all.
• Ensures efficient and accurate completion of print jobs.
• Manages and utilizes the Print Services’ workflow management system to monitor workflow, establish job priorities, and create daily production schedules.
• Serves as an implementation support and trainer for the Print Services order management system.
• Activates accounts in order management system for users to access the online ordering site.
• Creates catalog items in the order management system for client ordering processes and maintains the catalogs.
• Serves as a consultative partner across the system, advising on print specifications, cost efficiencies, and creative alternatives to best meet project goals.
• Evaluates and determines the optimal production path (in-house or outsourced) for incoming jobs based on equipment capabilities, turnaround time, and geographic location of the requestor.
• Coordinates orders with outside vendors by being knowledgeable about print requirements.
• Escalates complex or brand-sensitive projects to leadership, marketing, or branding approval when appropriate.
• Assists in processing all requests, from creation to production.
• Provides accurate and timely quotes to customers.
• Maintains accurate records of RX scripts printed by AH Print Services and prepares monthly reports for the state health department.
• Assists in the reconcilement of charges (IDTs) for all print jobs.
• Operates all production print equipment as needed.
• Supports monthly operational reporting and analytics for print volumes, turnaround times, vendor utilization, and cost savings.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Able to work independently and in a team environment under deadline pressure; handle multiple projects simultaneously and prioritize work effectively. [Required]
• Excellent organizational and time management skills. [Required]
• Able to adapt to changes and remain calm to meet ever-changing and last-minute print requests. [Required]
• Basic working knowledge of InDesign, Illustrator, Photoshop, Acrobat, Adobe Suite and familiar with industry quality standards such as SNAP/GrayCol to ensure print quality. [Required]
• Ability to visually inspect electronic files and printed products for meeting acceptable quality standards and make effective decisions quickly to ensure smooth production processes. [Required]
• Thorough understanding of printer and finishing equipment capabilities. [Required]
• Excellent verbal and written communication skills. [Required]
• Detail and accuracy oriented. [Required]
• Excellent interpersonal skills in working closely with press operators, artists, internal customers, outside vendors, and division supervisors/managers. [Required]
• Ability to make ready jobs, impose and operate high-speed BW and or Color digital printers. [Preferred]
• Working knowledge of computer systems and application software. [Preferred]
• Direct experience utilizing PC and/or Macintosh operating systems and Microsoft software, including Word, Excel and Publisher [Required]

Education

High School Grad or Equiv [Preferred]

Field of Study

in a healthcare-related field

Work Experience

3+ years of experience in a fast paced print production environment [Required]

Pay Range

$19.96 - $37.11

Physical Requirements

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/mte9kpcf

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Missions and Values

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.