Healthcare Digital Mailroom Specialist

Firstsource; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Firstsource in Chattanooga seeks a Healthcare Digital Mailroom Specialist (Associate) to ensure accurate processing and management of healthcare documents, while upholding regulatory compliance. The role requires keen attention to detail, strong organizational skills, and proficiency in data entry and Microsoft Office.

You will work with the team to maintain records, improve workflows, and train new staff in best practices.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-2 years of experience in document processing, data entry, or related role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to adapt to new technologies and software applications.

Responsibilities

• Process incoming healthcare documents with accurate data entry and categorization.
• Review documents for completeness and accuracy, identify errors or inconsistencies.
• Maintain organized records of processed documents and enable timely retrieval.
• Collaborate with team members to streamline processes and improve efficiency.
• Adhere to compliance and regulatory requirements related to healthcare documentation.
• Assist in training new team members on document processing protocols.
• Participate in quality assurance initiatives to enhance accuracy and reliability.
• Provide feedback on process improvements and contribute to team meetings.

Skills

Attention to Detail

Organizational Skills

Data Entry

Communication Skills

Teamwork / Independent Work

Education

High School Diploma or Equivalent

Associate Degree Preferred

Tools

Microsoft Office

Job description

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Date: Sep 28, 2026

Location: US

Requisition ID: 24066

Description:

Job Title: Healthcare Digital Mailroom Specialist (Associate)

Location: Chattanooga, Chattanooga (Volume)

Job Summary:

The Healthcare Digital Mailroom Specialist (Associate) plays a crucial role in ensuring the efficient processing and management of healthcare documents. This position requires a keen eye for detail and a commitment to accuracy, as the specialist will be responsible for handling sensitive patient information and ensuring compliance with healthcare regulations. The ideal candidate will possess strong attention to detail, enabling them to identify discrepancies and maintain high-quality standards in document processing.

Responsibilities:

• Process incoming healthcare documents, ensuring accurate data entry and categorization.


• Review documents for completeness and accuracy, identifying any errors or inconsistencies.


• Maintain organized records of processed documents and ensure timely retrieval when needed.


• Collaborate with team members to streamline processes and improve efficiency.


• Adhere to all compliance and regulatory requirements related to healthcare documentation.


• Assist in training new team members on document processing protocols and best practices.


• Participate in quality assurance initiatives to enhance the accuracy and reliability of document handling.


• Provide feedback on process improvements and contribute to team meetings.

Mandatory Skills:

• Attention to Detail: Exceptional ability to notice discrepancies and ensure accuracy in document processing.


• Strong organizational skills to manage multiple tasks and prioritize effectively.


• Proficient in data entry and document management systems.


• Excellent communication skills, both verbal and written.


• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills:

• Experience in the healthcare industry or familiarity with healthcare documentation.


• Knowledge of compliance regulations related to healthcare data management.


• Familiarity with electronic health record (EHR) systems.


• Basic understanding of data privacy laws and patient confidentiality.

Qualifications:

• High school diploma or equivalent; associate degree in a related field preferred.


• 1-2 years of experience in document processing, data entry, or a related role.


• Proficient in Microsoft Office Suite (Word, Excel, Outlook).


• Ability to adapt to new technologies and software applications.