Staff Business Systems Analyst (BSA) - Salesforce Provisioning

TechWize; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

An innovative industry leader is seeking a Staff Business Systems Analyst to optimize their Salesforce platform for cloud provisioning. In this role, you will collaborate with various teams to design and implement effective Salesforce solutions, enhancing product deployment and sales operations. Your expertise in Salesforce, along with strong communication skills, will be vital in ensuring seamless collaboration and user adoption. Join a dynamic environment that fosters growth and offers exciting challenges, making a significant impact in the cloud security sector.

Qualifications

• 5+ years of experience in Salesforce roles with a focus on Sales Cloud.
• Proficiency in Salesforce configuration and automation is essential.

Responsibilities

• Gather and document business requirements for provisioning and sales operations.
• Configure and customize Salesforce Sales Cloud to support workflows.

Skills

Salesforce Configuration

Sales Cloud Expertise

Data Analysis

Stakeholder Management

Cloud Provisioning

Education

Bachelor’s Degree in a Relevant Field

Advanced Degree or Salesforce Certifications

Tools

Salesforce

Tableau

Job description

Job Description

Position: Staff Business Systems Analyst (BSA) - Salesforce Provisioning

Our general and administrative teams support and scale our company by growing our workforce, nurturing our culture, supporting operations, and maintaining infrastructure. Join us to leverage your passion, drive, and expertise with the world's cloud security leader.

We seek an experienced Staff Salesforce Business Systems Analyst (BSA) to optimize our Salesforce platform for provisioning processes. You will collaborate with Engineering, Product Management, Customer Support, Sales Engineers, and Order Operations to design, implement, and refine Salesforce solutions that improve cloud provisioning for our products. This role requires strong Salesforce expertise, business acumen, and a collaborative approach.

Responsibilities

• Requirement Gathering & Analysis: Collaborate with stakeholders to gather and document business requirements related to product provisioning and sales operations, translating them into technical solutions.
• Salesforce Solution Design & Implementation: Configure and customize Salesforce Sales Cloud to support provisioning workflows, including creating custom objects, fields, workflows, validation rules, and automations.
• Cloud Provisioning Optimization: Streamline and automate workflows across Salesforce and cloud platforms to enable seamless deployment of products for pre-sales demos and post-sales enablement.
• Stakeholder Collaboration & Support: Act as liaison between business and technical teams, ensuring alignment, documentation, and user training to maximize Salesforce adoption.
• Data Analysis & Continuous Improvement: Use Salesforce and Tableau analytics to monitor workflows, identify improvements, and recommend data-driven enhancements.

Minimum Qualifications

• Education & Certifications: Bachelor’s degree in a relevant field
• Experience: 5+ years in Salesforce roles, with expertise in Sales Cloud and SaaS provisioning/order management workflows
• Technical Skills: Proficiency in Salesforce configuration, automation, and scalable solution design
• Soft Skills: Excellent communication and stakeholder management skills

Preferred Qualifications

• Advanced degree or Salesforce certifications

Additional Information

Join the TechWize Team and shape the future of IT. We offer a dynamic environment with challenging projects and opportunities for growth. Apply now to embark on an exciting journey with TechWize!