Staff Brand Writer: AI-Product Narrative Lead

Precision Labs; Northern (KY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health care

Disability & life insurance

401(k) matching

Parental leave

Paid time off

Holidays & floating holidays

Stipends

Professional development budget

Job summary

Superhuman, an AI-native productivity platform, is seeking a Staff Brand Writer to shape how our products come to life across campaigns and in-product messaging.

You will translate complex features into clear, human language, partner with product, marketing, design, and research, and mentor other writers to raise the bar.

This is a cross-functional, high-impact role with a strong emphasis on clarity, craft, and measurable impact.

Qualifications

• 7+ years of experience in brand, product, or content writing.
• Ability to synthesize complex product functionality into simple, intuitive language.
• Experience contributing to or leading creative and content strategy across campaigns or product ecosystems.
• Strong cross-functional collaboration skills; ability to influence partners and align stakeholders.
• Demonstrated ability to manage multiple priorities and deliver high-quality work in fast-moving environments.
• High level of craft and attention to detail; commitment to clarity and quality.
• Experience working on AI-native or highly technical products is a strong plus.

Responsibilities

• Own and deliver high-impact brand and product writing across campaigns, launches, and key user touchpoints.
• Translate complex product features and AI capabilities into clear, compelling, and natural language without sacrificing accuracy.
• Help shape and evolve the creative and content strategy across projects, contributing to how we tell cohesive product stories at scale.
• Partner with Product, Engineering, Marketing, Legal, and Research to develop aligned, user-centered narratives.
• Drive campaign development alongside designers and marketers, ensuring messaging is product-first, differentiated, and effective.
• Manage multiple projects simultaneously, balancing speed and quality in a fast-paced, evolving environment.
• Advocate for the user by using insights, data, and empathy to inform content decisions and improve the overall experience.
• Raise the bar for writing craft across the organization, pushing for clarity, precision, and excellence in every detail.
• Mentor and support other writers, providing feedback and guidance to strengthen the team’s overall output.

Skills

Brand writing

Product storytelling

Content strategy

Cross-functional collaboration

Project management

Craftsmanship

AI-native products

Job description

Superhuman, an AI-native productivity platform, is seeking a Staff Brand Writer to shape how our products come to life across campaigns and in-product messaging.

You will translate complex features into clear, human language, partner with product, marketing, design, and research, and mentor other writers to raise the bar.

This is a cross-functional, high-impact role with a strong emphasis on clarity, craft, and measurable impact.