Staff Backend Architect for Scalable Go Systems

customerio; United States; Remote; USD 200,000 - 240,000; Full time

Benefits offered by this job

Annual bonus 10%

Unlimited PTO

Parental leave 16 weeks

Remote work stipend

Professional development budget

Comprehensive medical benefits

Job summary

Customer.io seeks a staff engineer to set the technical direction for distributed messaging systems that process billions of messages daily. This role focuses on architecture, scale, and strategic decisions rather than simply shipping more code.

You will drive cross-squad initiatives, mentor engineers, and raise the department's bar with reusable frameworks and documentation. Join a team that values ownership, product-minded engineering, and thoughtful experimentation.

Qualifications

• 10+ years building scalable, distributed systems in Go or similar.
• Architectural decision-making across squads and services.
• Experience designing observability and recovery as first-class concerns.

Responsibilities

• Shape the technical direction of distributed messaging systems in Go.
• Lead cross-squad initiatives and drive architecture decisions.
• Mentor senior engineers and codify best practices into reusable frameworks.

Skills

Distributed systems

Go

System architecture

Mentorship

Observability

Performance & scaling

Tools

MySQL

AWS

GCP

Job description

Customer.io seeks a staff engineer to set the technical direction for distributed messaging systems that process billions of messages daily. This role focuses on architecture, scale, and strategic decisions rather than simply shipping more code.

You will drive cross-squad initiatives, mentor engineers, and raise the department's bar with reusable frameworks and documentation. Join a team that values ownership, product-minded engineering, and thoughtful experimentation.