Staff Associate

Northstar Memorial Group; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

NorthStar Memorial Group in North Miami Beach, FL, seeks a Staff Associate at Levitt Weinstein Blasberg Rubin Zilbert Memorial Chapel to support families through every stage of arrangements. You will collaborate with funeral directors for on-site events, prepare memorial areas, and ensure memorabilia and flowers are handled with care.

The role emphasizes compassionate customer service, professionalism, and the ability to maintain reverence in sensitive situations, with an on-site team dedicated

Qualifications

• 1 year of experience in customer service preferred
• Valid Drivers license
• Over the age of 18
• Professional appearance and ability to handle sensitive situations

Responsibilities

• Collaborate with funeral directors with events held on site including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally either by phone or in person

Job description

NorthStar Memorial Group is seeking a Staff Associate at Levitt Weinstein Blasberg Rubin Zilbert Memorial Chapel in North Miami Beach FL Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle from the initial meeting with families until final arrangements are made We serve as the cornerstone of our client family support structure acting as the glue that holds everything together We are problem solvers and peace of mind providers we uphold our commitment to care in every interaction

Responsibilities

• Collaborate with funeral directors with events held on site including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally either by phone or in person

Qualifications

• 1 year of experience in customer service preferred
• Valid Drivers license
• Over the age of 18
• Professional appearance and ability to handle sensitive situations

We are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status