Staff Assistant - State Farm Agent Team Member

Jeffrey Huntington - State Farm Agent; McCandless (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus bonus

Growth potential

Paid time off

Valuable career-building experience

Bonus after achieving Auto/Homeowners License

Job summary

Join Jeffrey Huntington - State Farm Agent as a Staff Assistant - State Farm Agent Team Member in McCandless, PA. This role focuses on exceptional client experiences and developing customer relationships. You'll assist with customer inquiries and coordinate with team members to meet community needs.

The ideal candidate will possess strong customer service skills, excellent communication abilities, and a proactive approach to problem-solving. Benefits include salary plus bonus and opportunities for career advancement.

Qualifications

• Dedication to customer service.
• Ability to effectively relate to customers and answer their questions.
• Proactive problem-solving skills.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Promote business development while meeting customer needs.

Skills

Customer service skills

Excellent communication skills

Problem-solving

Education

Able to obtain Auto/Homeowners License

Job description

Role Description

As a Staff Assistant - State Farm Agent Team Member with Jeffrey Huntington - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Able to obtain Auto/Homeowners License
• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Salary plus bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Bonus after achieving Auto/Homeowners License

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Springdale, PA.
• We currently have 5 team members at our agency.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.