Staff Assistant, Registrar Office

Hamilton College; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in higher education is seeking a dedicated Staff Assistant for its Registrar Office. This full-time role offers the opportunity to support essential office processes, maintain academic records, and provide excellent service to students, faculty, and staff. Ideal candidates will have a Bachelor’s Degree and a knack for organization, along with proficiency in Google and Microsoft Office. Join a collaborative environment where your contributions will help shape the academic journey of students. If you're ready to make a difference in a dynamic setting, this position is for you.

Qualifications

• Bachelor’s Degree and experience in higher education preferred.
• Experience in a Registrar’s Office is a plus.

Responsibilities

• Assist with office processes such as registration and transcripts.
• Provide quality customer service in person, by phone, and email.

Skills

Proficiency with Google Office

Proficiency with Microsoft Office

Strong troubleshooting skills

Strong communication skills

Analytical skills

Education

Bachelor’s Degree

Tools

Ellucian Colleague

Job description

Join to apply for the Staff Assistant, Registrar Office role at Hamilton College.

This position involves supporting office policies and processes to maintain academic records, including course registration, transfer credit, degree completion, transcript processing, and verification requests. The role requires providing excellent support to students, faculty, and staff, with flexibility to handle unexpected tasks.

This is a full-time, non-exempt, fixed-term position ending on June 30, 2028, with a pay rate of $20.00 per hour. The position supports daily operations within the Registrar’s Office.

Responsibilities

• Assist with office processes such as registration, transfer credits, grades, and transcripts
• Provide quality customer service in person, by phone, and email
• Enforce college policies and maintain confidentiality according to FERPA
• Establish effective working relationships
• Perform additional duties as assigned

Qualifications

Bachelor’s Degree and experience in higher education preferred; experience in a Registrar’s Office is a plus. Oneida County Notary License is preferred. Equivalent education and experience will be considered.

Knowledge, Skills, and Abilities

• Proficiency with Google and Microsoft Office; experience with Ellucian Colleague is desirable
• Strong troubleshooting, communication, and analytical skills
• Ability to interact effectively with faculty, students, and staff
• Understanding of or willingness to learn college curriculum and data standards
• Knowledge of FERPA and commitment to confidentiality
• Ability to work independently and in a team in a fast-paced environment

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Higher Education