Staff Assistant II

1200 The General Hospital Corporation; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Mass General Brigham's Department of Neurosurgery seeks an intermediate administrative assistant to provide routine support to the Director and Associate Director, Brain Tumor Immunology and Immunotherapy Laboratories. You will manage calendars, coordinate travel, prepare reports and correspondence, and handle confidential information.

Reporting to the Administrative Manager, you will work with a fast-paced, multidisciplinary team within a nationally renowned program, ensuring smooth operations

Qualifications

• High School Diploma or equivalent required.
• Experience as Administrative Assistant or Secretarial preferred (0–1 year).
• Basic MS Office proficiency.
• Strong verbal and written communication.
• Ability to manage time and priorities.
• Excellent customer service and interpersonal skills.
• Ability to handle confidential information.

Responsibilities

• Prepare reports, meeting minutes, and correspondence.
• Create and edit documents, spreadsheets, and presentations.
• Manage schedules, arrange appointments and itineraries.
• Coordinate meetings, travel, and expense reports.
• Answer and transfer phone calls.
• Handle transcription and proofreading tasks as needed.
• Provide administrative support to directors and lab staff.
• Maintain files and ensure compliance with policies.

Skills

Office procedures

MS Office

Phone system

Time management

Communication

Customer service

Interpersonal skills

Office equipment

Education

High School Diploma or Equivalent

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role. Does this position require Patient Care? No

Essential Functions

• Prepare reports, meeting minutes and correspondence.
• Create and edit documents, spreadsheets and presentations.
• Manage schedules, arrange appointments and itineraries.
• Coordinate meetings, travel, conference calls, and complete expense reports.
• Answer and transfer phone calls.
• May perform transcription and proofread and edit literature, prepare applications for department.
• Remain knowledgeable of business unit policies.
• May make contacts of a sensitive, complex, and confidential nature.
• Completes routine tasks under moderate supervision.

Qualifications

Education High School Diploma or Equivalent required

Licenses and Credentials Can this role accept experience in lieu of a degree? No

Experience Administrative Assistant or Secretarial Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Basic understanding of office procedures including filing, copying, scanning, printing and faxing.
• Basic Proficiency in MS Office.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong customer service skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.

Additional Job Details (if applicable)

The Department of Neurosurgery at Mass General Hospital (MGH) is a nationally acclaimed program with over 27 neurosurgeons, 40 faculty, 21 residents, and over 340 department staff and volunteer members. Our clinicians perform over 4,300 surgical procedures and over 20,000 clinical visits across its robust network and a growing Research endeavor. The right candidate would join a highly functional, fast-paced, multidisciplinary team dedicated to providing patient-focused, world-class neurosurgical care. Reporting to the Administrative Manager, the incumbent will provide administrative support to the Director and Associate Director of the Brain Tumor Immunology and Immunotherapy Laboratories in the department of Neurosurgery. The incumbent must possess expert knowledge of office information systems, as well as, understanding of the organization, programs and procedures related to the work of the Director. This position requires discretion and judgment to organize priorities, complete tasks and handle confidential information.

• Provides direct administrative support to the Director and Associate Director, Brain Tumor Immunology and Immunotherapy
• Manage Director and Associate Director’s calendars, schedule meetings, and handle correspondence
• Coordinate all aspects of travel for the Director and Associate Director
• Handle purchasing, manage and complete invoice payments, reimbursements, and other payments as instructed
• Independently maintain, track and update files for the Director and Associate Director. These include CV, Biographical Sketch, Other Support and/or other legal and administrative documents.
• Provide general administrative assistance to the Director and Associate Director’s lab members
• Maintain familiarity with all applicable Partners guidelines
• Manage Insight submission and tracking of consulting agreements, confidentiality agreements, SAB agreements, and equity agreements for the Director and Associate Director
• Provide administrative assistance with Insight submission and tracking of IRB protocols, IACUC protocols, and SRC/trial protocol documentation for the Director and Associate Director
• Work closely with research administration to provide documents needed for submission of grants and contracts.
• Assist the Director and Associate Director with other tasks as needed

Remote Type / Work Location

• Remote Type Onsite
• Work Location 60 Blossom Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range - / Grade 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.