Staff Assistant I: Receptionist

Georgia State University; Atlanta (GA); On-site; USD 32,000 - 38,000; Full time

Job summary

Georgia State University in Atlanta is seeking a Staff Assistant I for the College of Law Front Desk. The role supports a busy office as the first point of contact for faculty, staff, and visitors, handling multi-line calls and mail routing.

It requires reliability, strong communication, and the ability to lift up to 30 pounds. Experience in a receptionist or customer service role and a high school diploma are required.

Qualifications

• High school diploma or GED required with at least 1 year of receptionist or customer service experience.
• Proficiency with Microsoft Office Suite preferred.
• Professional demeanor and appearance; excellent written and verbal communication.
• Ability to be resourceful and proactive; organize and prioritize work.

Responsibilities

• Serve as initial point of contact for faculty and staff; manage multi-line telephone system.
• Grant access to visitors for special area parking.
• Receive and route certified mail; manage delivery for faculty, staff, and students.
• Coordinate and maintain tracking for express mail pickups and deliveries.
• Sort mail and deliver packages; lift up to 30 pounds.
• Keep copy rooms and kitchens stocked with supplies; organize as needed.
• Distribute monthly departmental telephone statements.
• Maintain general security by following procedures and controlling visitor access.
• Occasionally arrive early or stay late for events.

Skills

Receptionist experience

Communication skills

Organizational skills

Proactive / resourceful

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Staff Assistant I

College of Law

Georgia State University

Part of one of the Southeast's largest comprehensive research universities, Georgia State Law is a dynamic urban-centered law school located in the heart of Atlanta with approximately 650 full- and part-time students. The College of Law was created in 1982 based on its founders' belief that a first-rate law school not only can but also must be tailored to meet the needs of the students who enter its doors. Although Georgia State Law has grown substantially in scope and reputation during the last 40+ years, this flexible, entrepreneurial, and student-centric spirit continues to resonate throughout our institution. The College of Law brings together a dynamic group of faculty and staff who promote scholarship and service that enriches the legal profession and the communities we serve. Our community foster a culture based on ambition, hard work, dedication, and perseverance.

The College of Law's Administrative Services Department is hiring for a Staff Assistant I. This is a full-time staff position. This position provides general office support with a variety of administrative activities and related tasks. This position serves as receptionist for deans, faculty and administrative staff for the College of Law. This position manages a multi-line message center; receives and directs incoming calls; greets students, faculty, staff and other patrons; receives and routes certified mail packages and other materials for faculty, staff, and students; answers general inquiries and directs visitors to appropriate business offices within the Law School and University.

WHAT MAKES The College of Law A GREAT PLACE?

• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

• Serves as initial point of contact for faculty and administrative staff and manages multi-line telephone system.
• Grants access to permitted visitors for special area parking.
• Receives and routes certified mail packages and other materials for faculty, staff, and students.
• Coordinates and maintains tracking system for pick-up and delivery of express mail packages.
• Sorts mail and delivers packages. Must be able to lift 30 pounds.
• Organizes and keeps supplies stocked for copy rooms and kitchens.
• Distributes monthly departmental telephone statements.
• Maintains general security by following departmental procedures and controlling visitor access.
• Position may, on occasion, be required to arrive early or remain late for special events.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.

Qualifications

Minimum Hiring Qualifications:

High school diploma or GED and one year of receptionist or customer service experience.

Preferred Hiring Qualifications:

Proficiency with Microsoft Office Suite

Professional demeanor and appearance.

Excellent written and verbal communication skills.

Ability to be resourceful and proactive in dealing with issues that may arise and ability to organize and prioritize work assignments.

College/Business Unit: College of Law

Department: College of Law Front Desk

Location: Atlanta Campus

Shift: Tuesday-Friday: 1pm to 9pm and Saturday: 8:30am to 5:15pm

Salary: $32,400.00 - $38,000.00

FLSA Status: Non-Exempt

Job Type: Full Time (Benefits Eligible)

Georgia State University Values COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.218_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity Georgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status.

Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.

Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.